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February 2024 by Laurel Schmanda
They fit me in the same day I called with an emergency, explained everything to me, got the job done quickly and had super reasonable pricing… I don’t often feel comfortable at mechanics because I know nothing about cars but they were amazing - I’m not going to take my car anywhere else now.
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January 2024 by Wenhan Zhang
I recently had an exhaust upgrade at D&M Automotive. Despite owning a relatively high-end car in a small city where handling newer German models might be a concern, their professionalism was exceptional. They meticulously installed the parts and didn’t charge for the entire duration, given it was their first time working on this specific car. I’ll definitely return for future upgrades, and I’ll happily recommend this shop to friends.
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September 2023 by Anna Sick
My husband and I had been dealing with an issue commonly known as the “death wobble” with our Dodge Ram 3500 since April. This issue is usually caused by one of at least a dozen or more possible reasons which can be very difficult to diagnose. We had the truck serviced numerous times since the problem first began in an effort to identify the cause and correct this very unsafe situation. We thought that we had found and fixed this very complicated issue for good, but as we were traveling around Lake Superior (pulling our fifth-wheel) we suddenly found ourselves shaking uncontrollably once again. I called and spoke to Jason at D & M Auto and described the problem we were having. He did not hesitate to book us an appointment the following week. We were able to bring the truck in and thanks to his expert mechanic Chris they were able to immediately diagnose the issue and fix this problem once and for all!! We also bought 4 new Toyo tires which they installed as well. We cannot thank this superior shop for their time and attention to this matter. It is now one month later and the truck continues to perform with no issues. We are so thankful that they took time in their busy schedule to help us out on our journey. We highly recommend this shop for any of your automotive needs!
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September 2023 by Awesome Installz
Excellent service. Fair prices and quality workmanship. Need your car fixed this is a great place to make that happen.
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July 2023 by Aaron
Have received service on 3 different occasions. Friendly staff, reasonable prices, good service overall.Service: General repairs & maintenance
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July 2023 by Devin Scott
Wow! What an amazing experience. I was travelling to Thunder Bay to pick up my wife and dog, not expecting the extreme heat. Of course, no a/c!! My wife called Thursday night, they said be there first thing Friday morning!! I was in and out in just over and hour with ICE cold a/c! Walked me through the whole process, and was very reasonable $-wise! It was a very comfortable ride home for everyone. Thank you very much for getting me in and out quickly so we could return home to Calgary on schedule!! A very professional shop and top end technicians. I would recommend this shop to anyone in the area! So glad I found this shop, would use again in a heartbeat!!Service: Auto A/C recharge
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May 2023 by T hj
I went for inspection, I had some minor issues to pass all was done same day with super reliable prices.. highly recommendedService: Vehicle Inspection
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May 2023 by zinebe touyeb
I got scammed! They fixed more then we agreed upon and charged me a big bill. Jason very rude staff. Do not recommend!Services: Exhaust
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May 2023 by MichaelF Fenlon
Saw GOOD RATINGS from travelers passing through TBay. We had a sound? under car so I called ahead and asked can we bring the car in to see if it is a loose heat shield or wheel bearing? We see you help travelers! He said "We Try"?They did a test drive with me in the car.It needed a wheel bearing. It was Fri at 3:30 they had the parts by 4pm and the job done by 5pm. They closed at 5 but would have stayed open to complete the job! The price was reasonable and about the same as we would have paid at our hometown mechanic.
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March 2023 by Giraffes: Gaming Videos
I was traveling from manitoba to Thunder Bay, and my blower motor stopped working. No idea about a good repair shop in Thunder Bay so i tried to search on google and saw D&M with high review rate so i called them right away and by suprise asked me if i can bring vehicle at 1pm and brought it right away. Not only did they look at my vehicle immediately, but they got on the repair and fixed it asap to get me back on the road. I definitely agree ? percent or more that the reviews are true because staff are very friendly, accommodating, knowledgeable with what they are doing and the price are very reasonable. My family and friend are very thankful for the fast, efficient job and so much relieved that it was taken care of so quickly because it's difficult to travel without a heater during winter. Bad experience yesterday turned into an awesome day today, thanks to D&M!If you have automotive repair, D&M is an awesome place to repair your vehicle and is highly recommended!If I can rate more than 5 stars, I will.Thank you very much, and continue doing a magnificent awesome job.
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March 2023 by Kelli Matthews
We are travelling from Nova Scotia to Alberta when outside Thunder Bay our engine light came on. I called 2 dealers who said possibly tomorrow afternoon they could look at the car. I randomly picked this place to look at our car. They took us in as soon as we got there. Super friendly and did not take advantage of someone who didn’t know better. Luckily it was a small glitch and an hour later we were on the road again. Imagine if we had just gone with the dealer? Day and half of driving lost! Cost of hotel and meals while we waited!I highly recommend taking your repairs here as they are lovely, professional and not scamming anyone!! Thank you thank youService: Engine repair
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March 2023 by Danyce Molengraaf
I was travelling from Calgary to Combermere and my truck was stalling. I limped into Thunder Bay late and the next morning called D&M. Not only did they look at my truck immediately, but they got on the repair and fixed it asap to get me back on the road. As a “woman with a sick truck” I was worried about being taken advantage of, but these guys put me at ease right away, explained everything, showed me the damaged part and took it out for a drive to make sure there’s were no further issues before handing me back the keys. My family and friends were so relieved that it was taken care of so quickly and a bad yesterday turned into a better today thanks to D&M!Highly recommend!Service: Engine repair
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December 2022 by Jessica McGlynn
amazing . middle of winter driving from pei to alberta we have mechanical issues near thunder bay , every shop interrupts me mid sentence to say they cannot help us, booked til new year, and D&M got us in to assess issue so we could determine how to proceed getting home for Christmas . very grateful
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November 2022 by David Baseball
Service at D and M was awesome. This time we had our winter tire package put on and looking forward to using them soon to do our regular maintenance.Service: General repairs & maintenance
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October 2022 by Debra Sneve
I would highly recommend this shop. Great service, great prices, great experience! Thank you Jason!
