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November 2023 by Emily Gillies
Staff are super friendly and efficient with pickups/drop offs! Convenient location at the airport.
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November 2023 by Robert Christie
Is there anyway of contacting yourself by email as trying to book a car but I will arrive from the uk when yous are closed
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November 2023 by Gregg Maisonneuve
The team in Thunder Bay was able to provide me with a reliable vehicle on very short notice. I was treated wonderfully by the staff and was quickly on my way. The rental was very affordable, and the vehicle was comfortable and very stable despite a long drive during a winter storm with poor road conditions. Enterprise will be my first choice in the future when I require a rental.
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September 2023 by Kyle Eaton
Guy at the desk was so helpful and it was a busy day, great vehicles, felt safe with the baby!
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April 2023 by Kenesha Monday
We were stuck in Thunder Bay due to a storm and had trouble booking a rental. The team at enterprise Thunder Bay airport played a fundamental role in helping us get a vehicle and provided great tips to arrive at our destination safely. Thanks so much for the top notch service!
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April 2023 by Brad P
The manager doesn't keep his word. I even tried emailing care.Pics to follow.
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February 2023 by Jared Chevy Gysen
Yes would highly recommend Andrew and other manager were awesome and amazing when I used to work there and I miss working there now they both were awesome and amazing bosses andrew if your still working for this company at the airport please get a hold of me thanks
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January 2023 by Cara
I have rented from this location multiple times, and I have had a fantastic experience every time! I would highly recommend using Enterprise if you are travelling in TB!
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September 2022 by Luis Angeles
Must say that enterprise has either met or surpassed my expectations. This time I visit the location at the thunderbay airport, the gentleman who works there (Bodi) is very professional and friendly. Keep it up!!
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September 2022 by Robert Bateman
Friendly, really fast service! Clean nice vehicle.
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July 2022 by Lasha Wilson
Absolutely horrible and prejudice service. Ive been a long time customer of enterprise for my corporate work across Ontario but never have I been treated so poorly as today and left stranded in Thunder Bay in the afternoon hours when I has a vehicle pre booked for work. The manager refused my booking because he assumed I "wouldn't have the money or return the vehicle on time" and he said this to me over and over when I asked to see his name and their company policy. Not sure what his name is but he bragged to me that he has been working there for over 13 years!
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June 2022 by Juan Escobar
Worst place to rent a car. If I could give it 0 stars I would. I had a reservation for a car 10 days prior to get to an event I had already paid for, with no other means of transportation possible, and non refundable. And 1 hour before the pick up time, as I was heading out, they called me to say they didn't have any cars available. It's the first time this has happened to me. Thanks to them I couldn't attend and lost the event fee.
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June 2022 by Moustafa Shamaa
It was really great to start my business trip to Thunderbay from the airport once arrival by Enterprise help desk,service was quick, easy and very professional, Bodi,who help me out to pick up my car went through everything smoothly with full explanation even how to use car starter as he aware me weather very cold and recommended me to use it for more convenient,in addition upgrade my car to SUV at no extra charge :)The good thing Bodi was the same person who received my car back ,as expected, same great service so he make me leaving Thunderbay with good memories and value Enterprise service, honestly been a while used their service but moving forward will be the first rental company will look for.
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June 2022 by ankur srinivas
Very nice place. Proper judgement on the car we take and return. Nice price deals. Good management. Understands the needs of customers and responds properly.
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June 2022 by Roby Ferno
Nice service but it is kinda hard to when you don’t get the vehicle you booked for.
