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March 2024 by Keith Ailey
Good prices, great staff! Amazing selection, and if they don't have what you need, they can get it...fast. It's nice to shop n a real store instead of taking your chances on the internet.
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March 2024 by Gareth Pritchard
Friendly and efficient service always!
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March 2024 by Ryan Whatley
Great service, helpful and reasonably priced!!!
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March 2024 by Niall McKee
High End gear that performs. I've purchased many items over the years from clothing to a bike and skis. Everything does exactly what It is supposed to, plus more. always happy with the service. Staff is great.
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October 2023 by MyKidman
My favorite store for outdoor gear. The staff and selection are unbeatable!!
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September 2023 by Regina Mandamin
Great service and super helpful bike repair staff!
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August 2023 by gaetan larouche
Bought an ebike today service was excellent warranty is handled there. My girlfriend loves it. Because I bought it for her, as I already have one.
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July 2023 by Kevin Baril
Thanks to Fresh Air Experience for the great service and taking such good care of us when we landed in Thunder Bay. The staff was friendly and knowledgeable and their cycling gear selection is awesome. We would recommend Fresh Air Experience for all your biking needs in Thunder Bay.
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June 2023 by Wayne Schulz
Despite being backlogged, they were able to fix the flat tires on one of our bicycles right away so we can go on our trip. They also adjusted the brakes and gear changer while changing the inner tube so we would not run into any problems while on our trip. - Great customer service!
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June 2023 by Eleanor Houghton
Jeff went out of his way to turn a potentially negative experience into a positive one. Thanks for your exemplary response to a concern. Turned my frown upside down..Great variety of products year round.
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June 2023 by Daniel Griffin
I have used Fresh Air for a decade for buying bikes and all my bike servicing. Great team and always happy to help and give advice!
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June 2023 by Todd Randall
Love the store. Friendly, helpful staff. Best place for cross country ski gear in Ontario!!
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June 2023 by Jawz Cee
Great shop. Very helpful with our biking needs.
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January 2023 by Melody McGregor
Great staff. Quality merchandise. Big selection.
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November 2022 by David Safronyck
I bought a brand new bike. It took 15 months to come in. There were no freebies like a water bottle or 5 dollars off a set of pedals. I was informed by the staff "there are no deals." But they did set up the suspension on my bike which was nice.
