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March 2024 by MA AAA
I just wanted to update my google review after some recent work done by H&H. This place is not only reasonable in price and quick to help you out. It’s a place where myself as a person with a disability feel completely safe and welcomed. I asked them to complete a big job that I started but I couldn’t finish. They got me going when I really needed it. There just isn’t enough good words to say what that means to me as a disabled person.. Thanks H&H you are awesome!
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February 2024 by Cory Cothere
Brought in my 2019 Ram 1500 for service. Needed new pads/rotors and what I suspected to be a wheel bearing.Tech called the next day letting me know bearings were good and it was actually a damaged CV axle making noise.All work completed next day, great service!
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February 2024 by Andrew Vukmanich
Best service ever they all deserve millions of dollars
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February 2024 by Daniel Sharpe
Broke down due to an alternator failure in August 2019 while driving across the country. These guys came out 100km to find us. Not only did they have the proper equipment to haul our 4-wheel drive, but they also attached our U-Haul trailer to their rig so we didn't have to worry about leaving it somewhere along the highway.In just 4 hours and they had the alternator removed, a replacement found, and installed with new belts. They even waived the towing fee! Great service and great people!
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February 2024 by Jeremy Faucher
I was driving across Canada and I suddenly had a problem with my car on an early Monday morning in Thunder Bay.I showed up to this place, and they took time in their schedules to help me out and send me back on the road.Fantastic services, the lady at the front desk was very polite and helpful, and the mechanics were very knowledgeable and friendly.I would be a regular if this place was in my town.Thanks again!
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February 2024 by Shubhu Patel
Worst service ever, they even don't help after service even if it was their mistake.Don't suggest anyone
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January 2024 by Leb_sammy
They finished the work took them two days extra and price came out about 100 over the original estimate. Which if they said to be that price from the start I wouldn’t mind as much was abit of a surprise, but in the end there service was great my car is great.
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November 2023 by Ayodeji Fabiyi
Comfortable with enough parking space, just tricky as it's at a street curve
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October 2023 by Hassan Mahdi
Friends asked me why I was not happy with the service and this is my answer: For three weeks, they kept my Dodge Ram 1500 without looking at it. They said someone will get in touch with me but no one called and I ended up towing the truck to another decent mechanic. Don't go to this shop, they have no respect to their customers. ThanksService: Steering & suspension repair
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September 2023 by L V
I took my car to this shop while I lived in Thunder Bay. I was driving across the province this time when my wheel studs sheared off. H & H took my car and helped me to get onto the highway again. All in time and a great and fair price for their labour.Service: General repairs & maintenance
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September 2023 by Don Miskie
During our drive home to Saskatchewan I noticed a grinding noise while we moved through one of many road repair sites along the trans Canada highway Of course it was my fault but I had no pads left on my rear brakes. Tommy the technician had us back on the road within a hour and saved the day. Thanks so much. Don , Wendy and our two great Pyrenees.Services: Brakes
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August 2023 by Samantha Piper
I can’t say enough about the high level of service I received at H&H Auto. I am an actor and working in Thunder Bay for the summer, and as an out-of-towner and a woman on my own, I was very concerned when my car started to act up with a very difficult to diagnose intermittent issue. My partner back home in Guelph, helped me to find H&H Auto and despite them being extremely busy and completely booked, they agreed to take my car in. Alex spent several days going over my car with a fine-tooth-comb, and went above and beyond to try and help me figure out what was going on with my car. Alex is such an asset to this business, I sincerely hope the owner(s) of H&H know that he is an absolute gem. Service Manager Sarah, also deserves a gold star and a shoutout. Between the two of them, I felt so at ease and knew that they were genuinely concerned about helping me fix the problem. Thank you so much to both of them!! This visitor to Thunder Bay is extremely grateful to have found this auto shop, with extremely dedicated, trustworthy, and skilled technicians and service people.
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April 2023 by edgard silva
Of all the places I've ever been to have my car repaired, I've never been so WELL attended from reception (very helpful and kind), to the mechanic "Tommy" who, in addition to being helpful and competent, was honesty in person, thing Hard to see lately. definitely recommend.Service: General repairs & maintenance
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April 2023 by John Gibson
They do quslity work quickly for half the price of major dealers I will rely on them again and again! Very happy.Services: Steering & suspension repair
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March 2023 by Amanda Montgomery
Excellent towing service! I had Brandon tow my car and it worked out great, he was very personable and respectful while I had to accompany him to get my car pulled out late in the evening from a ditch. He was considerate in making sure I was warm and made sure to update me on my car during the whole process.During the towing process Brandon was gentle with my vehicle, it had to be tipped back on its side and pulled out from a ditch in the snow. Surprisingly there seemed to be no external or even internal issues with my car after being pulled out, but it smoked when started. After consideration it was determined that this could possibly be due to all the snow compacted under the hood, with this in mind Brandon made a few calls to have my vehicle stored in the warm shop overnight so that the snow could melt off, and if anything didn't work it would be right at a mechanics shop to be fixed. Upon dropping my vehicle off for the night at the shop, although he was off the clock and not getting paid, Brandon made sure to drop me off for the night at my hotel free of charge.When I called about my vehicle in the morning, it was started and everything looked good. I was able to drive away free of worry and continue on my drive across the country. I made it all the way to BC and still everything is working fine, I am so thankful for the team at H & H auto service and Towing!
