Jewelry Stores in Thunder Bay, ON

“I had an incredible experience at Charm Diamonds, thanks to their amazing customer service and the wonderful atmosphere created by their friendly family of employees. I visited the store to seek assistance with adjusting my watch links, and I was immediately greeted by a kind and attentive lady named Gillen. She kindly offered to take a look at my watch and, within a mere 2 minutes, skillfully adjusted the links with utmost professionalism.The level of service I received was truly top-notch, and I cannot emphasize enough how impressed I was with the seamless and efficient process. Gillen's expertise and friendly demeanor made the whole interaction a pleasure, and it was evident that she genuinely cared about providing the best assistance to each customer.Furthermore, I must highlight the exceptional prices offered by this place. With their amazing prices and outstanding customer service, I can wholeheartedly recommend this establishment to anyone in need of watch services or any other products they offer.Overall, my visit left me thoroughly satisfied and confident in the quality of service this place provides. Their staff's dedication to providing a positive experience for their customers is commendable, and I am grateful to have come across such a welcoming and customer-oriented business. I'll definitely be returning for any future needs, and I encourage others to do the same!”

“Great customer service and they take excellent care of your jewelry. I brought in a gold necklace that snapped. It is very sentimental to me. They fixed it and had it back to me in no time and at a very reasonable price. I also had them size some rings for me last year and I was very impressed with their service then too. If you have any jewelry needs, I strongly recommend you go to Marv Chony.”

“A wonderful and cozy family-owned business! I happened to come across it when walking in the area, and I’m so glad I decided to check it out! The owner was sweet and ready to answer any questions we had. The ambiance was amazing and there was so much variety, from beading supplies and gorgeous premade jewelry, to adorable crocheted creations and charms, it was all VERY affordable! I’ve told so many people about this place and I can’t wait to return ??”

“I recently had an amazing experience at People’s jewelry store located in Inter-City Mall, Thunder Bay, all thanks to an outstanding sales associate. From the moment I walked in, she greeted me warmly and made me feel comfortable. Her kindness and approachability instantly put me at ease, and I knew I was in good hands.I visited the store to have a ring polished and find a replacement necklace for a pendant that holds sentimental value for my spouse. Not only did the associate assist me with these tasks, but she also went above and beyond to ensure I left satisfied. She happily polished the pendant for me and even recommended a polishing kit for my other sterling silver pieces, which has been incredibly helpful.What truly stood out to me was the associate’s extensive knowledge about sterling silver and other fine metals. She patiently answered all my questions and provided valuable insights that made my shopping experience enjoyable and educational. Her passion for her work was evident, and I felt genuinely cared for as a customer.In addition to helping me find the perfect jewelry pieces, the associate also recommended insurance for my purchases, further demonstrating her commitment to ensuring customer satisfaction and peace of mind.I regret not remembering her name, but I want to express my gratitude for her exceptional service. She truly made my visit memorable, and I left the store feeling grateful and excited about my purchases.I also want to commend the manager for fostering such a positive and welcoming environment at People’s. It’s clear that the staff prioritize customer satisfaction above all else, and I couldn’t be more impressed.Overall, my experience at People’s jewelry store was nothing short of exceptional, all thanks to the amazing sales associate. I highly recommend visiting this store for quality jewelry and outstanding service. Thank you for restoring my faith in retail experiences!”

“I have had nothing but great experiences. Yes, occasionally more time is spent with a customer than one would like but regardless, when your time comes around it is totally committed. Yes, I may have to wait 10 minutes but when my turn comes, it is worth waiting. If you want quick Walmart service then go to a big corporation. Myself, I prefer family customer service. We need to preserve our small,local enterprises…truly.”