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March 2024 by owen sharp
Called in at 630pm on a Thursday night. The night mechanic Adam told me to come in right away. Showed up and he had me in the shop within 10 minutes. Had me diagnosed, fixed up and on my way within an hour. Top notch job. Thanks Adam ? ?
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February 2024 by Burmis Transport
WHO EVER IS READING THIS PLEASE REFRAIN YOURSELF FROM THIS DEALERSHIP, THEY HAVE THE WORST CUSTOMER SERVICE EVER THE TEAM GIVES A NEW EXCUSE ON EVERY CALL, NEVER GIVE ONE WORD ANWERS, THE TRUCK IS AT THE PLACE FOR LAST 5 MONTHS AND WE ARE GIVING LAME EXCUSES ON EVERY CALL. NOT A SINGLE PROMISE HAS BEEN FULLFILLED YET LET ALONE WE HAD TO PERSONALLY DELIVER THE HOOD OURSELVES THE TEAM IS SO INEXPERIENCED THAT THEY COULDNT EVEN FIND THE DAMN PART. ON TOP OF THAT THE MANAGER SAYS JUST THE OTHER DAY HE FOUND ANOTHER PART THAT NEEDS REPLACEMENT THAT TOO AFTER HAVING THE TRUCK FOR 5 MONTHS AINT THAT ONE OF THE BEST INSPECTION TEAM IN THE WORLD.
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September 2023 by Nikka Lumberdar
Very polite and good working staff
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February 2023 by Jerry Richard
I wish to thank Kenworth of Thunder Bay for their fantastic service and their ability to get me in extremely fast given my timeline. If I could give 10 stars, I would but 5 will have to do. They gave me a lower end markup for parts, significantly different from Peterbilt Winnipeg. They have top notch service, great mechanics, secretary was a please to deal with and shop managers that knew what they were talking about and doing. Jerry
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October 2022 by Andy Jimmy
Prompt professional service
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September 2022 by Barry
Great bunch of people there and the service was great ?
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April 2022 by Manraj Basra
Worst customer service
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March 2022 by Al Letellier
Great people service.will be going back
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February 2022 by EXPEDITE TRANSPORT
Never ever stop at this place for any repairs. They will rip you apartCan anybody believe, they charged more then 3hr in labour to change Truck supply line?If you call a road side service, it will cost you less then stopping at this location. ZERO STAR for you guys
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March 2021 by Cody Sager
Traveling from Calgary to London and lost a wheel due to a axle bearing. These guys were more the happy to help me and see me on my way. Perfect service. Would recommend to anyone!
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March 2021 by R M-F
Top mechanics ' really helpful to show me what was wrong on Cam shaft install.....
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March 2021 by Andrew Hill
Spencer in parts department is great.Knows his stuff.
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February 2021 by Sunny Chahal
try not to give them your credit card. they will do the work then charge the card for what you approved it for first then the second time they won't even phone you and charge you whatever they want(oh the driver was notified thats what they'll tell ya). our truck had to go there 4 times within 2 days for same repairs and they charged close to 6500 on repeat charges. fresh kids from school working here. stay away if you can.
