Michaels is a popular craft store known for its expansive selection of art supplies, fabric, yarn, and more, suitable for various creative projects. Customers appreciate the variety of materials available, including party supplies, decorations, and seasonal items, making it a convenient one-stop shop for crafting and celebrations. Many shoppers find the staff friendly and knowledgeable, often providing helpful ideas for new projects. However, some customers have expressed dissatisfaction with the transition to self-checkouts, feeling that it detracts from the overall shopping experience and customer service. While the store offers useful app discounts, concerns have been raised about stock levels and staff availability, especially during busy times. Overall, Michaels remains a go-to destination for craft enthusiasts, despite some mixed reviews regarding service and product availability.
