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October 2023 by Kyle Peter
I came into the Thunder Bay Mountdale location this afternoon, Friday, October 20, 2023, to purchase a bottle of Tylenol 1 which I use for pain for stenosis in my spine, migraines, and a knee waiting to replaced. The woman behind the counted insisted she had sold me a bottle of 200 Tylenol 1 earlier in the week. I had not been to this location since Monday, October 2, 2023, as I maintain my receipts and I did not purchase a bottle of 200 Tylenol 1. I have the proof. The woman behind the counter, riddled with negative attitude, finally relented but not before rudely saying to me - in front of other customers - "Well, it's your liver. Not mine." Such was profoundly unnecessary, completely rude, and absolutely unacceptable. I will most definitely not give my future business to any Oak Medical Arts location following this egregious experience, and will be informing others on my social media platforms about this terrible and thoughtless experience.
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September 2023 by Nicole St. Jean
I had such an amazing experience at this pharmacy with Jon! After surgery on a Friday evening, I had a prescription that I really needed filled... I called almost every pharmacy in town, no one could mix the med until Monday morning at the earliest. On Saturday, I called Mountdale Pharmacy and spoke to Jon - he immediately helped me transfer the prescription over (at almost 1pm) and had the medication made for me before the pharmacy closed that day at 2pm! Jon was so kind and helpful and went above and beyond to help me get this medication I needed. Couldn't speak highly enough of him! Thanks so much Jon!!
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August 2023 by Charlene Sasyniuk
John is absolutely amazing! From the first day I started, he remembers my name when I walk in the door, talks to me like a human being, and remembers everything about my medical history! Love love love this place
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March 2023 by julie duponrt
Poor service
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March 2022 by Francesca Bava
Friendly, professional service. Best in town
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March 2022 by Vincenzo Wolfen
The Pharmacist/OwnerJon is an incredible wealth of information as well as the most compassionate/understanding human being who I have personally witnessed on numerous occasions helping the less fortunate and those struggling with various health issues to make certain no matter what their circumstances receive their prescribed medications. For this reason as well as he is LOCAL I shall from now on ONLY DEAL with OAK MEDICAL!!
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March 2022 by Ryan L
Great customer service and friendly staff
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March 2021 by Erika Maki
During the time when my mother was fighting cancer - Oak Medical certainly went out of their way to go over and beyond with customer service - they were able to send an assistant with me to my car as the load was very heavy to carry. There were other occasions when they certainly went above and beyond what was expected - customer service based pharmacy for sure. Thank You:)
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March 2021 by Ana Stopa
What a fantastic experience! I spoke to the pharmacist, Jon, over the phone regarding a question I had about a prescribed medication and he extensively covered all bases. I highly recommend speaking to him if you are looking for a health care provider that is knowledgeable, thorough, attentive, and transparent.
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March 2020 by Cathy Nash
Jon is truly the most amazing pharmacist he is truly kind and caring I could ask for someone better to handle my kiddos care as well as mine! My familyIs very greatful for Jon’s dedication to all of us! It’s nice to know he is very easy to talk to and goes above and beyond to help!! Thank you for being such an amazing health care professional and for caring as much as you do! Everyone will be in great hands dealing with this man!
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March 2020 by Jevon Moonias
This pharmacy is great.. the pharmacist is awesome
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March 2019 by lindseyhunt1090-GarageB (Garage B)
Best pharmacy in Thunder Bay. Awesome service !
