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March 2024 by syam ck
Very good service, so happy with the service. Must go there if you are looking for a safety certificate to sell your car.very friendly staffs and the price is also good..
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December 2023 by Pat O'Brian
Godo experience here. Patent and considerate staff, and of course it was a great price. Quick work and very communicative
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December 2023 by Z's noriko
Well this is my second time to use payless, it was not big job but a left turning light bulb has to be replaced. Friendly helpful guys, even he brew up the keurig coffee. It was same day service so I didnt get annoyed by left turn signalling. In Thunder Bay, before I went to many places to change oil etc but I like it here payless. It’s good place to check it out for your car ?
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November 2023 by Scott Hobbs
Jason and his team always take great care of our vehicles. Friendly service and always upfront and honest with us about what needs fixing and what can wait.
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October 2023 by Jayden McEachern
Definitely not “Payless” as quotes here are higher than anywhere else in town.
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September 2023 by C Williams
Awesome staff and service! Very helpful and accommodating. Very impressed with my last 2-3 experiences and now plan to make my regular mechanics.
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June 2023 by Krista Erdman
Very friendly employees here! Stopped in from out of town and needed my tires torqued. They did it for me right away free of charge!
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May 2023 by Barb Duggan
Always knowledgeable people, wonderful staff, and customer service.
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May 2023 by Jesse Einarson
Replaced both lower and upper control arms and ball joints plus lower inner tie rod ends. 16 months and 8k later I had to re do them all again. They were so bad that they ruined my tires which will cost me another 2000 on top of the 2000 I had to pay Badanai to re do the job with OEM parts. I also paid less at the dealership for the OEM parts and not the junk Payless used. I can't believe how much this place costed me. I do not recommend and will never return.Service: General repairs & maintenance
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March 2023 by Patti Black
Toyota Camry alternator replacement last Dec. 2022 couldn't have gone smoother. Fantastic customer service!!! Thanks again!!Service: General repairs & maintenance
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December 2022 by Somniatus Industries
Got lots of work done here, has been good and reliable and they find places to fit you in the schedule
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November 2022 by KAPIL
Got my brakes fixed today. Awesome customer service with smile. Thank you.
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May 2022 by lynn lapointe
Big thanks to Neil and boys for fixing my truck quickly really appreciated.Service: General repairs & maintenance
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May 2022 by Chris Daniels
My honest review. I Brought my vehicle in -30 weather to get my thermostat changed as the thermostat valve was stuck open providing more coolant to the engine that was not needed as there was no flow regulation to the block thus no heat in the vehicle. Neil and his team were great at fixing the issue and replacing the thermostat. I diagnosed the problem and they changed the thermostat as intended. I was happy.2nd time. I needed brakes replaced as they were wearing down. I also told him that I needed a flex hose replaced as it was leaking exhaust fumes. Neil and his team replaced my flex hose and brakes for my vehicle in addition to removing the lug nut keylock that lakehead motors failed to provide. It was agreed upon that they do a tire rotation free of charge since my tires were already off my vehicle. Only problem is in the 2nd time they charged me labour for my diagnostics/troubleshooting when I already did the trouble shooting for them. I explicitly told them to replace the flex hose thus I feel like it was unfair to charge me labour for diagnostics. Overall they get a 3.75/5 for professionalism. If they reimburse me the diagnostic labour charge pertaining to the exhaust leak they earn my future business and get a 5/5I will post for more updates soon.Was contacted by Payless Automotive after for a retorque after driving 100km. Everything was corrected and taken care of 5/5. Great Job!Service: General repairs & maintenance
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April 2022 by Daniel
Did a good job on my truck and the price was fair
