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March 2024 by Jordan McDonald
I recently had an amazing experience at People’s jewelry store located in Inter-City Mall, Thunder Bay, all thanks to an outstanding sales associate. From the moment I walked in, she greeted me warmly and made me feel comfortable. Her kindness and approachability instantly put me at ease, and I knew I was in good hands.I visited the store to have a ring polished and find a replacement necklace for a pendant that holds sentimental value for my spouse. Not only did the associate assist me with these tasks, but she also went above and beyond to ensure I left satisfied. She happily polished the pendant for me and even recommended a polishing kit for my other sterling silver pieces, which has been incredibly helpful.What truly stood out to me was the associate’s extensive knowledge about sterling silver and other fine metals. She patiently answered all my questions and provided valuable insights that made my shopping experience enjoyable and educational. Her passion for her work was evident, and I felt genuinely cared for as a customer.In addition to helping me find the perfect jewelry pieces, the associate also recommended insurance for my purchases, further demonstrating her commitment to ensuring customer satisfaction and peace of mind.I regret not remembering her name, but I want to express my gratitude for her exceptional service. She truly made my visit memorable, and I left the store feeling grateful and excited about my purchases.I also want to commend the manager for fostering such a positive and welcoming environment at People’s. It’s clear that the staff prioritize customer satisfaction above all else, and I couldn’t be more impressed.Overall, my experience at People’s jewelry store was nothing short of exceptional, all thanks to the amazing sales associate. I highly recommend visiting this store for quality jewelry and outstanding service. Thank you for restoring my faith in retail experiences!
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January 2024 by J Gill
Good customer service.Cassidy was really helpful and professional.
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January 2024 by Mirza Mehdi
Absolutely love the collection very classy and elegant! The customer service was excellent and very patient. PS: Cassidy was very extremely kind and helpful throughout. ???? Would definitely recommend!
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September 2023 by Jerrin Raju
Please don’t buy from peoples it’s very low quality stuff
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September 2023 by Lawrence Fernandez
A great store with great service and very polite and helpful staff especially Laura is very helpful and very welcoming
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August 2023 by Dhruv patel
Reason I rated 1 star is because of a mandatory option. Otherwise, They suspect their customer as a thieves. This happen to my friend recently.
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August 2023 by Jaskirat Kaur
It was so good to shop from peoples. Had a quite nice experience and service was so good. Very friendly and easy to talk. It’s easy to find perfect jewelry without wasting lots of time. Love it.
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August 2023 by Raj Patel
I recently visited this store with high hopes, but unfortunately, the service I received was far from satisfactory. From the moment I walked in, I was met with a rude and dismissive attitude from the staff, especially the lady who served me. Her lack of professionalism and disrespectful demeanor made me feel unwelcome and uncomfortable throughout my entire visit.I would never go back to this store
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August 2023 by Jinal Patel
If i would have a choice to give 0 star i would give 0. The lady who served me was really rude. I would never go back to this store.
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June 2023 by Sasha Topolniski-Atkinson
Cathy helped me pick out a wedding band I never would have looked at! She was so patient with me, took the time to get to know me, my ring, my lifestyle, and helped me pick something truly lovely. 10/10 would go back to her in a heartbeat
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May 2023 by Krista Power
Can’t say enough good things about the service I had from Monique at the intercity location of Peoples. I required some warranty work on my rings and appreciated the assistance very much. Monique was highly skilled and clearly had a lot of knowledge. Thank you! Highly recommend!
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April 2023 by Chelsea Niittynen
(As told to me by my fiancé) Recently bought an engagement bridal set from Peoples Jewellers Thunder Bay. We are decidedly happy with the experience! After familiarizing myself with the options on the website, I went in store where I was greeted by Anna. I was impressed with what they kept in stock. She walked me through and we found a ring/set that met all of my expectations. As a 20+ year shopper at Peoples, I’ve never been disappointed and will always call on them again in the future.
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April 2023 by Sudheesh Lawrence
The best jewelry store in the town with lots of unique designs and lots of collections, their customer service is exceptional ,helps in picking right one for the special occasions, sales associates are very helpful and offers the best customer service ,Laura is very insightful and have lots of patience in helping and finding the right one, they have a really good team of well experienced associates like Anna and store manager Jennifer.
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April 2023 by Dustin Maiolo
Amazing service! Jenn put in so much work to ensure I left satisfied!!! Special thank you to Randall also for his online help!!Any service needed can be done with Jenn and the team at this store!!Cassidy, good job on completing your solo task also ;)!!
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April 2023 by Annalisa Shorrock
My girlfriend lost her chain and Cassidy helped us find a new one. She took what was a stressful time for us and made us smile and helped us find another chain that looks amazing. Thank you Cassidy
