-
February 2024 by Irene Likun
Fast friendly service. The love seat is well made and a beautiful blue color. Well worth the price.
-
February 2024 by Andrew M
I was beyond frustrated with the back pain I had been experiencing, and was convinced my bed was the cause. So today I finally caved and bought a new bed from Reid's Furniture. I got to say I had never been to Reid's before, but the store was great, and I had a great experience. Kathy and the other staff were great, and she went through lots of options with me. My order was ready right away, and I picked it up at their warehouse, where the guy even helped me load it into my truck. After that positive experience, I know I will be back to Reid's for more in the future. Also when taking apart my old bed, I seen a spring poking out the bottom of my old mattress, so I know this new bed from Reid's will be a massive help. ?
-
February 2024 by Pirjo Swerdlyk
Janet, my sales lady, was excellent. Very helpful & informative.Now to see how delivery works out.
-
February 2024 by Louise Kennedy
The salespeople work cooperatively which showed what a great atmosphere is present in this Thunder Bay store. I will certainly pass this favourable furniture store to our family and friends Any future purchases we make Reid’s will be our destination.
-
February 2024 by Teresa Legourrierec
My experience was great, staff were friendly and professional
-
February 2024 by Barbara Halvorsen
When I walked into Reid’s Furniture I was addressed right away, which is very nice to see. Bette Marozzo was the sales consultant and was very helpful and honest. It made my decision very easy. Reid’s Furniture should be very proud and honoured to have an employee that is so dedicated as she is
-
January 2024 by Muriel Leinonen
Very happy with our visit and purchase as friendly sales person helped show us the item we were interested in and was very helpful the whole time during this process
-
January 2024 by Heather Moffitt
Fixed problems quickly and efficiently. I will buy there again
-
January 2024 by Morgan Hay
Kathy was excellent to deal with. Highly recommend!
-
January 2024 by Mary Lou Warren
The representative who helped us (Janet) and the instore decorator (Patricia) were extremely helpful..there was no pressure, only suggestions. We are very happy with the product and the service.The notifications of delivery were excellent.
-
January 2024 by Craig Wakefield
I was able to order the mattress foundation after some back & forth with the salesperson. However, I was a little disappointed with his lack of knowledge about a mattress foundation versus a box spring.
-
December 2023 by jeevan kunapareddy
Loved the collection. Pricey but worth it. Staff were very generous.
-
November 2023 by Lise Koroscil
We have been in the store several times looking at reclining, massage and heat chairs. This time our customer service with Bill was exceptional and he spent a great deal of time helping and answering our questions. We did buy 2 chairs today and can’t wait to receive them. We got to pick our own covering for the recliners, which was also great. Thanks for the great service. We’ll be back.
-
November 2023 by Ginny Strey
We just purchased a new Lazy Boy couch from Reid’s! Love that store….no pressure service and attentive to what we were looking for……thanks Nelson! Can’t wait for our new couch!
-
November 2023 by Scott D
Slow and poor communication by the sales person I dealt with; however, Reid's service department was excellent. Within less than a few hours they had responded to my concerns and resolved the issue.
