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November 2023 by 1 2
The absolute worst pharmacy to deal with when you need to call them. They never pick up their phones. You’re on hold for more than 20 minutes while the staff giggle when they finally
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September 2023 by Buddy Budh
This is probably what they say to their employees when they get training to work there.Security employees;List of people who are suspicious to steal in store:-Natives-French Girls-Bears-Ducks-Shopping CartsTrain your bully employees better, just because you wear a vest doesn’t make you security and just because you think people are stealing doesn’t mean they’re stealing sometimes they’re in a hurry.Thanks for making me feel less of a person, you must feel really good especially when you be looking at yourselves in the mirror.Kicked me out without even being able to provide a real reason, or simply look me in the eye.Good job!Real gents!
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September 2023 by Willow Buchan
The racial profiling is so bad here! Four staff followed us for 20mins. When asked why they were following us. They claimed it was due our backpacks. So I expressed that if they were a problem why no ask us to leave them at the front. Instead of making us uncomfortable.They couldn't answer that while other customers walked around with big purses and backpacks happening to look Caucasian.I understand theft being an issue, but if you want to keep paying customers this isn't how you do so. Had I been asked to leave my bag at the front I would have obliged like I had when I suggested I do so to be left alone.I believe there needs to be a revision in your company's anti theft policy's as this isn't the first and I'm sure will not be the last Shoppers has racially profiled customers.
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September 2023 by James Corrigan
I don't know why I wait soooo long for a RX Heidi is amazing and I loved Natasha. I know they are short staffed but I find in the midnight hours the pharmacist that works is very rude and doesn't want to do anything which is not fair to the day staff pharm techs and pharmacist. overall a great store and owner. I hope you get a better night pharmacist and more help
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September 2023 by Wynn Collins
The absolute worst pharmacy. No answers phones. When they do the send your meds somewhere else. Long weekend no meds. These people will literally kill you. Stay away!
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July 2023 by H
Their online site said they had plenty of a product in stock at this location, so I went. There was none on the rack so I asked an employee to check, and they rudely outright refused to check. I put everything else I was going to buy back. I’ll go elsewhere. They wouldn’t even pretend to check. If it’s not in stock, fine, but not sure when customer service got so poor that they pretty much refuse to help and treat customers like a nuisance.
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June 2023 by Nonny
Their online site said they had plenty of a product in stock at this location, so I went. There was none on the rack so I asked an employee to check, and they rudely outright refused to check. I put everything else I was going to buy back. I’ll go elsewhere. They wouldn’t even pretend to check. If it’s not in stock, fine, but not sure when customer service got so poor that they pretty much refuse to help and treat customers like a nuisance.
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June 2023 by Ellen Fitzgerald
Pharmacy staff is hit and miss. I understand they’re very busy most days tho.
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June 2023 by Leslie Marie
Absolute worst pharmacy I have ever encountered in my 33 years of life. Pathetic. Just absolutely pathetic. I can’t even begin to describe how TERRIBLE it is. If you have half a brain you will not go there. Do yourself a favour and save yourself a headache. The pharmacists there should be ashamed to show their faces in public.
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June 2023 by Barry Green jr
Don’t want to bring some diabetes supplies in because you won’t sell them? What about to me, the diabetic who needs them! Absolutely ridiculous I was told this, that’s the cost of owning a business is have overhead of stock, yeah you may have to purchase a case of sensors for my insulin pump but I will continue to buy them as I NEED them to live, it’s not like one day I can wake up and decide not to have diabetes anymore. Will not be spending a single dime here for any prescriptions or a simple bag of ice
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June 2023 by Andrew p
So not only do I have to say both medications I pick up to them each time I also seen one of the workers thier say what she thought I had becuase with the medication I could have a certain issue super unprofessional on top of that you made to feel less than just going thier I tried to help them as etched had to be filled which thier was three that time and they filled 1 talked to me I reminded them of the other 2 medication nope that got 1 more again than lastly I had to ask for the third medication so 3 separate waits and I had to go thier 4 times that day on the weekend just to get everything smoothed out I've never seen anything like any of this at a pharmacy all embarrassing and I waited 1:15 mins just to get them filled after I went thier 4 times.
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June 2023 by Adam Scott
Couldn’t get sugar at 6am. Seemed strange. Weren’t sold out but had it blocked off and staff wouldn’t help me get some. ???
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May 2023 by Spades
Pharmacy is a joke; prescriptions are never ready at the time they say they'll be, and there's been multiple times where it's days late. If you can, swap to the one on Arthur's; the intercity pharmacy is horrific. EDIT: 05/19: I've been trying to reach a pharmacy team member for days to ensure a prescription is properly filled before I waste my gas; no answer after multiple 20+ minute waits.
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April 2023 by William spooner
Had this store accused me for stealing never had and treat super badly wish this store close up because there no need for store do this this been years now never when back wish had on cam lest could had cops go after u for faults acutesions
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March 2023 by Debra Everts
I called a pharmacist last night to ask for pain relief advice for my husband who was having a lot of pain due to a kidney stone. I trust pharmacists and trust their advice. The Memorial store was the only pharmacy open at 2am. The pharmacist was extremely rude and dismissive and was ready to hang up the phone on me. I will never again visit this store. Extremely poor service. Very disappointing. ????????
