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February 2024 by Dan Soltys
New fridge was to be delivered today,took the day off from work and they were a no show,no phone call or e mail to say they were not coming.Will never buy anything from The Brick ever again.
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February 2024 by Albert Potvin
Jessica Singh at the Thunder Bay store was very helpful with our purchase of a new dishwasher.
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February 2024 by Rashelle Hole
Helpful staff listen to your needs and work with you to find what would work best to make your house a home .
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February 2024 by Sony Thomas
Rick @the brick nice man with Good communication skills. ??..
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February 2024 by bill nelson
Bought a fridge. Salesperson was very helpful. Delivery date was right to the day it was promised. Delevery staff were outstanding. Removed my old fridge and delvered and set-up the new one in no time flat!.No fuss! No mess! Fridge working like a charm! Highly recommend!
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February 2024 by Pam Dorval
Great Sales Associate bought washer and dryer from Thunder Bay Store
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February 2024 by Jason Larrett
Thunder Bay Brick has been our only store for furniture and appliances. Shannon has been our go to sales women for appliances for our kitchen reno. Fridge, microwave, cooktop and in wall oven. We recently purchased living room furniture and are excited to make our house into a home.
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February 2024 by michelle oliveira
Shannon from Thunder Bay is the absolute best. Shannon is not only friendly but very knowledgeable in all aspects of the sales. We’ve purchased appliances, bedroom and living room furniture. When we walk in we are always greeted with a genuine “hello, how are you? We will never go anywhere else. Thanks Shannon for making our house into a beautiful home!
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February 2024 by DJ Dychko
The other day I came in and Hannah W from sales was amazing and very patient with me helping pick out the right couch. Super helpful and informative!
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January 2024 by ljma1049
Rick(staff) was very helpful in assisting me find the best bed set that met all my needs. He provided exceptional education and feedback on all options. I would refer Rick to anyone shopping at the Brick as very professional and accommodating.
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January 2024 by Ron Kanutski-Comedian
I had a serious issue with this business in the past but management made it right. I returned to purchase a mattress and Shannon made it right. She has been there for a number of years and will do her best to get you what you need.
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January 2024 by Steve JACKO
I ordered and bought an oven stove kitchenette since October 2023, and the brick stated the oven would be here in January 2024. Still not arrived. The brick is not reliable. Zero stars
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January 2024 by Suzann Doherty
Rick O was fabulous to deal with. Explained about mattresses and coil types. Took away all the confusion for us
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January 2024 by Supriya Kapila
Great staff, good experience shopping for mattresses ! Shannon and Jessica were both fantastic, informative and helpful!
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January 2024 by Liane Strocen
Great customer service from Rick during their Boxing week sale!