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December 2023 by DJ Yoshiman
Just wanted to get headphones, but kept getting pestered about phones and phone plans and nothing to do with my original reason for going. I wound up leaving without even buying anything in store after being annoyed, and went to Best Buy instead.
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December 2023 by Janvi Chauhan
The service is dam good and they are very helpful. Akash and Aaftab help me to buy a new phone and tbh they got me super good deals. Much appreciated their help. Loved shopping there
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November 2023 by travelwith kannan
Amazing customer service. Especially Mr.Kavish helped us in every process of purchasing my new mobile. Kudos to the team.
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October 2023 by Lindsay LeBlanc
Hooked me up with the brand new iphone 15 educating me on buyer remorse policies and ultimately saving me HUNDREDS from mall competitor!! highly recommend! Associate Akash was amazing and made the entire process super easy and comfortable !!
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October 2023 by FrizleFry00
Good store and great services.The prices were good and they had discounts for CAA members and Bell customers.The person serving me (Aldin) was a good worker and got me to switch phone plans for a discount.I like shopping at the Source as it is a more local than most tech stores. They have a factory in my home town of Barrie ON.
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October 2023 by newmill allwyn
Great serviceGood knowledgeable peopleEasy processI rate 10/10All hand were on deck while i was there for my latest iphone15 purchase. Things were so easy and had a good chat with the crew. I definitely recommend source thunder bay for all your mobile needs!
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September 2023 by Hunter Holmes
Very helpful, gave my girlfriend a better phone deal than Koodo, and I got a mouse and big plug in outlet for free and only had to pay $9.00 for th mouse bad.
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August 2023 by Lindsay Hurst
Went in the store only to buy a new set of earbuds, and left with a new cell phone plan that is saving me a lot of money, plus I got the earbuds for free! Incredible customer service from Johnathon, he was patient, funny and so incredibly helpful. This store was great, worth going to the mall for.
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August 2023 by Ademola Ajayi
We are really appreciate the source staff "Kavish" and "Aaftab" who attended to us today. They have an excellent customer-service skill and they did wonderfully well in explaining everything in details about my upgrade. They deserves to be commended and appreciate by the employer. I would recommend that they are even considered for a promotion.
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August 2023 by Kriti Arora
I've wanted a phone for a couple of months and have visited every store and enquired with every service provider there is, but just couldn't find something that ticked all my boxes.Kavish patiently listened to my needs and concerns and provided me with the best possible deal that I couldn't say no to!I was just browsing and ended up bringing back my desired phone knowing the deal couldn't be better! He was also very helpful with selecting the best accessories for my new phone. I highly recommend Source and especially Kavish for your next visit!
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August 2023 by dhruvil chovatiyaa
Amazing staff … awesome products … Best place to buy electronics in thunder bay. I bought Samsung flip 5 and a instax mini 11 from Keval and Aaftab. They provided me best deal and good service for. I enjoyed the experience. Thankyou source.
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August 2023 by gagandeep kaur
Customer dealing of Albin was soooo poor....truly disappointed!!!...I bought my phn nd 2 numbers from this store previously and was so happy with other guy's dealing. But this time, this person ruined my mood, my day and my husband's birthday with his rude behaviour,negative attitude and harsh tone.I was there to buy new iPhone for my husband as a birthday gift..but he ruined everything! I will not gonna visit this store again no matter what!
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June 2023 by Jewel Benny
Outstanding customer service by Albin Roy. I went to the store more than 10 times to enquire about pixel 7 pro when it was announced and launched by google. He patiently attended me every time and cleared all my doubts. He made sure i get the phone at best deal available and on time. Even though the phone was not in stock at the store he ordered for me. I Was really impressed with his service. He also offered me airpod which i took it. Because the way he explained me was really excellent. Want to experience outstanding customer service, he is your man.??
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June 2023 by Nomad
I’m not much of a review person but then I thought this had to be posted so it’ll be useful to someone. The store is small but has great offers. A guy named Albin attended me, I don’t know whether he’s the owner or a staff there. But his behavior is really disappointing. He doesn’t know how to talk to customers. I went there to get an iPhone but didn’t really wanna proceed after hearing his wage responses. He doesn’t want to give a clear response about anything and his attitude as if he really don’t care whether customers purchase from the store or not, he just wants his ego to win.
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June 2023 by Nimmi Noble
I went there to enquire about headsets. Great service by the sales rep Albin Roy. He was so knowledgeable about the products. He helped me to choose the one under my budget and also the best one. I love my headset and works perfectly. Thank you team source and Albin.
