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March 2024 by Charla Moonias
I feel like when I take my vehicle in to check why the engine light is on my issue never gets resolved. Usually just a band-aid solution. I was told to go to Hyundai dealership, so I took my business there instead to see if any recalls were in place, which there wasnt... USED CAR SUPERSTORE did inform me my oil was leaking into my coolant, but that was it. Thanks for changing my air filter today... I'm just upset that I bought this vehicle a year ago from this compamy UCS and so far I took it in 3x for the engine light..the front staff are great, very nice people, I just feel my issue doesn't get resolved.
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March 2024 by Gina
The worst customer service ever! Will drop clients instead of making things, would recommend to go ANYWHERE but here! Buyer beware!!
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March 2024 by Judith Kennedy
Fast & friendly ..
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March 2024 by Kim Parker
Had my truck detailed yesterday. Amazing, wouldn’t go anywhere else and highly recommend!!!
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February 2024 by morris mclean
They called me when my vehicle is due for a oil change and I book it. I'm in and out good service .and if they see something that dont look right they let me,just bought this beast last summer ,and very happy no problems, And the staff is great .
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February 2024 by Dylan
I would rate this mechanic shop less than a star if possible. While my experience with used car dealings was satisfactory initially, the performance of their mechanics and staff was profoundly disappointing. It took over a month to address simple tasks like replacing a hood latch sensor, performing a brake change, and an oil change. I had to make three separate visits because work orders were repeatedly mishandled.Moreover, the incompetence of their mechanics was evident when they struggled to retract the electric emergency brake for the brake rotor replacement, and then quoted an exorbitant $2,000 for caliper replacement. To my relief, I sought a second opinion from the Chevy dealership, who completed the task for a fraction of the cost.During the long-awaited oil change, not only was the oil filter improperly secured, causing a messy spill on my driveway, but their subsequent reluctance to clean it, citing liability concerns, was profoundly unprofessional. To add insult to injury, they invalidated my "LIFETIME WARRANTY" due to exceeding the recommended mileage for an oil change.In conclusion, I caution anyone considering this mechanic shop. While they may have had competent staff in the past, my recent experiences suggest a decline in quality and reliability. Proceed with extreme caution.
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February 2024 by Kevin Rickard
Always professional, courteous and deliver a great product
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February 2024 by Brendan Mroz
With financing my first vehicle, gene was a great help getting me started in finding what I want, while he was leaving for holidays, Ihor and Brandon assisted me with a road test and paperwork, who both also made the process very easy. When bringing my vehicle in for services, Mike, Nikki and Tyler have been kind and helpful aswell and made drop off and pick up of the vehicle a breeze.
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February 2024 by conkerlive101
Great experience from start to finish. Chris did an excellent job helping me through the entire process. Could not recommend Toyota enough.
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February 2024 by Victor Stadey
Always had great service each time I was there. Just had truck washed and the truck was done clean inside and out
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January 2024 by Kay-Lynn Craig
I am so happy with the level of service and assistance with Used Car Superstore. I purchased my SUV almost 5 years ago and they took great care of me during the sales process and every year since! They remind me of oil changes, provide me with detailed inspection reports so I know what is going on with my car, they answer questions and are very understanding! We have even traded in and purchased a second vehicle from them! When its time to trade up again, Used Car Superstore will be my first choice!! Highly recommended!
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January 2024 by John
There work is top notch. Very satisfied with the service.
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January 2024 by Jen Campbell
Received a text from UCS stating they’d wave the $65 dollar yearly warranty inspection fee if I booked “right away”. That was a no brainer to me…I was booked 4 the following week. Was booked in AND fixed within that following week!! They even hooked me up with a rental under warranty, so appreciated! They took care of all the paperwork, I literally just had to show up, return the rental and pay the insurance deductible. Easy peasy. Love coming here. Their customer service is the best of the best!! 2024So glad I went here for a vehicle!! On my second car with these guys. Great service every time 2022
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January 2024 by Shaun Asselin
Bought a new SUV in the Fall from Brandon, very positive experience. Ordered winter tires from Tyler and Mike in the service department, very competitive prices and fast service! A+
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January 2024 by Austin Aalto
I have hade my truck with used car since 2019 we have had differences in the past but for the past couple years I’ve gotten closer with the staff at the service department specially Nikki she’s always in a good mood making me feel welcome thanks guys keep up the good work