Towing in Thunder Bay, ON

“5 star rating isn't NEARLY enough! I was traveling interprovincially when my SUV simply died 90km west of Thunder Bay just before 7am. It was -8C outside and seemed to be getting colder. After calling a good friend to inform him of this new development I proceeded to Google searching for a towing company. Northwood Towing had the highest rated reviews so I made the call. I spoke with Tim, owner of Northwood. After agreeing to terms he dispatched a tow truck. Cody and his decked tow truck arrived about an hour later. By this time I was virtually a human popsicle. Cody prompted me to warm myself in the cab of his truck while he secured my SUV on top of the deck of his tow truck. Once secured he asked me where I wanted to deliver my vehicle. I told him that as a stranger to this city I hadn't a clue. As we sat in the cab he began making calls on my behalf. None of the business' that Cody vouched for were able to touch the car for at least a week. I was fudged (word can be replaced by a more colorful metaphor)! Cody spoke with Tim about my circumstance and Tim kindly agreed to let me park my vehicle in his compound in order to figure out next steps. Late afternoon we pushed my vehicle inside once they emptied their bay. Afterwards, Tim dropped me off at a hotel and picked me up the following morning. I then ordered a fuel filter from a local import parts retailer who had the filter overnighted so that I could replace the installed filter in my attempt to repair my car. I had made many calls and was having some difficulties find accommodations. Later that afternoon, to my surprise Tim offered the sofa of his office for as long as I needed a place to stay. He likely saved me $700 - $1000 in accommodations! Just an amazingly kind gesture. My hopes that a simple fuel filter replacement would solve my woes dissolved when my car continued to crank over without starting. That night I spent quite few hours on YouTube trying to absorb information that could help fix my car's issues. Monday mid-morning I spoke with Joel at Up Front Auto & Service who agreed to look at my vehicle on Tuesday or Wednesday. During this time I offered my services - in any capacity to Tim because of his kindness. He offered to pay me but I flatly declined. So, I did a little carpentry and also accompanied Bill on a few towing runs. Tim even filled my tank and gave me 2 bottles of fuel additive before I departed... who does that now adays?! Tim, in my opinion undercharged me for his services. Haha, we even had a cultural exchange, I introduced them to something other than meat and potatoes and I was treated to some of the best burgers, fries, and beef barley soup I've had in a very long time. We might even consider each other better than acquaintances after spending a week together. Tim, Susie, Cody, Bill, and Dave, thank you for your kindness. I truly enjoyed the time spent in your company. To be fair, some of these details are out of chronological order but did happen. IMHO, Northwood Towing is simply head and shoulders THE finest towing company I've ever encountered! Tim is a fine example of a guy willing to pay it forward. What's the saying? Strangers are just friends you've not met yet. These are fine human beings treating people the way they would want to be treated. I am very grateful to you all. Thanks.”

“I used Gary's Hauling to pick up an inoperable sidewalk tractor we bought from an auction in Thunder Bay. I delt with Jessica and everything went super smooth. She took care of the pick up and we had our unit delivered to Orangeville within the week. The rates were pretty good too. I'm a logistics specialist and move heavy equipment freight all over the world on the daily so I know what I'm talking about. Would definitely work with Gary's again.”

“Stan at Cozy towing was absolutely fantastic, he helped me out in the worst time in my career, he did the best he could and he gave me a lot of great personal advice for business and how to expand in the right direction, very knowledgeable 20/10 would highly recommended him to anyone lost, stuck with just about anything really haha, super highly appreciated!”