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February 2024 by SRI V
Great help from khevana as she explained some best plans and helped me to choose a great plan
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February 2024 by Dhawal Brahmbhatt
Riya provided Excellent customer service and had thorough knowledge about the product and deals.
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February 2024 by Kristian Jousmaki
Khev was very pleasant and listens attentatively. Thank you
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February 2024 by ginoya suraj
Really great customer service by khevana ,highly recommended , anazing knowledge,she helped me with my questions , thanks khevv
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February 2024 by aayush ojha
I recently had the pleasure of interacting with Khevana from Virgin Plus, and I must say, it was an outstanding customer service experience. Khevana's professionalism, attentiveness, and dedication to resolving my issue surpassed my expectations.Khevana's friendly demeanor and positive attitude made the entire interaction pleasant and stress-free. Despite the complexity of the issue, she remained patient and courteous throughout, making me feel valued as a customer.Khevana's exceptional customer service skills undoubtedly deserve recognition. She is a true asset to Virgin Plus, and I would highly recommend her to anyone seeking outstanding support. Thank you, Khevana, for your dedication and professionalism in resolving my issue.
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February 2024 by Nikita Lnu
Khevna helped me in getting plan, she explained and ease the process for me.
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February 2024 by Sahil Sehrawat
Khevana did exceptional customer service. My phone was giving me problems. She recommended me the best mobile with a good plan. Anyone need a phone go to Virgin plus instead of Bell.
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February 2024 by Darlene King
Ren is a very helpful employee!!
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February 2024 by Yash Patel
Highly recommended, khevv there helped me with my billing issues very calmly , also explained me everything in detail , appreciate it a lot .
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February 2024 by Patel Utsav
Great customer service by khevvv , was very patient and honest , helped me with my esim issue , highly recommended!
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February 2024 by Charles Peter
Very good experience in getting my new phone. Special thanks to Khevv for helping me out.
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February 2024 by Joby A J
Dear Virgin SIM Telecommunications Department,I am writing to bring to your attention a concerning billing issue that I recently encountered, which has greatly impacted my trust in Virgin SIM's services.On February 2nd, I received a bill totaling 191 CAD, which left me baffled as it included charges for a 7-minute call to India, despite having 1000 free minutes allocated to my plan. After discovering this discrepancy, I promptly reached out to your customer service department for assistance.While I commend the representative who initially offered a 55 CAD reduction on the bill, it took over an hour of discussion and explanation for the charges to be fully waived. Despite the eventual resolution, the time and effort required to rectify this matter have left me deeply dissatisfied.As a former Bell customer who switched to Virgin SIM for superior signal quality, this incident has significantly undermined my confidence in your company. Furthermore, it has caused me to rethink enrolling in autopay for my phone bills, as I fear encountering similar issues in the future.I urge you to conduct a thorough review of your billing systems and procedures to prevent such discrepancies from occurring again. Additionally, I request formal acknowledgment of this issue and assurance that steps are being taken to improve service reliability.Regrettably, this experience has cast doubt on my decision to continue my subscription with Virgin SIM. I hope that your swift attention to this matter and efforts to address it will help restore my trust in your company.Thank you for your understanding, and I eagerly await your response.JOBY
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January 2024 by Nalini Lingareddy
Good service. Renjith helped me set up my eSIM quickly. I recommend everyone to come down to the kiosk.
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January 2024 by zahra maleksabet
Ren was a really nice guy who guided us very well.
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January 2024 by Dr.snehal prajapati
Really co operative and very supportive
