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February 2024 by Kim Johansson
Very poor customer service they NEVER answer the phone. I know for a fact not one person was in store because I left store and called from car after buckling toddler in to ask a question I forgot to ask. Have left multiple messages and NOBODY ever returns calls. I have been waiting 3 months for a Seasonal Affective Disorder lamp that was approved back in November. By the time I get it winter will be over.
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December 2023 by navneet kaur
Ridiculous, on the name of final sale they are selling the stuff which is broken. I had one mini massager and when i took it home it started making some noise and then i came back to change it they told me they can’t because it is final sale and they cannot do it.This is seriously not good.I will never go to this store again…
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September 2023 by Nicole MacIsaac
Staff refused to take cash because “they were closing” and can’t take cash ten minutes before closing. Legally have to accept cash as legal tender regardless of what time you close. Ridiculous customer service & lady at the cash was in a hurry to leave and refused to serve us.
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August 2023 by Tim Shields
No customer service at all. No one answers the phone or returns calls when you leave a message. I even faxed them and no response. Don't even deserve the 1 star rating I gave them.
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February 2023 by Don Kruse
Spent 10min trying to find the right brace. I was the only person in the store with 2 workers that wouldn't give me the time of day. I walked out and won't be back.
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September 2022 by jenn2707
Often get cpap supplies here. Staff are very cordial. No complaints
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March 2022 by Bonnie Morgan
Great service
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March 2022 by Jessica Loski
Hours online say open until six. Showed up and doors were locked.
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March 2022 by Peter Christy
Nothing but great things to say about this staff. They are really helpful- checking products on line and calling other local stores to see if they have what I’m looking for. Polite, resourceful, and respectful. 5 ⭐️s
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February 2022 by A
I purchased an Aircast from there and the front tongue started cracking. It was under warranty but I no longer had the receipt but the manager was just so fantastic about everything. She was able to look it up and had me out the door in a new boot in 5 minutes. Had I saved a couple bucks and bought the Aircast off Amazon I'd be paying out of pocket for a replacement right now
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February 2021 by Kevin and Chantel Tremblay
i recently was prescribed a cpap machine, I'm also a big google review guy so when i saw the 1.9 rating i was hesitant to buy here but the lure of tons snd tons of pc optimum points made my decision to try this company out. As a newby to the cpap world, Justin and the staff helped me pick out a cpap and travel cpap, I'm very happy with both, no question was too small and Justin was a wealth of knowledge, and with the current covid situation made the delivery of my devices as safe as possible. one of the masks i chose didn't suit me and it was exchanged without any issues. thank you Justin Oda and Wellwise!
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February 2021 by Robin Dzijacky
Our son has very complex medical needs. Justin and the CPAP team at Shoppers Wellwise have gone above and beyond, assisting us with everything from mask choice and CPAP/Bipap supports, to downloads, oximeters, and so much more. They have been responsive, supportive, and have offered suggestions and guidance that has been incredibly helpful. Just wanted to say thank you for all they have done and continue to do to help us help our child under very challenging circumstances. We are grateful to have you as part of our care team!
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December 2017 by irob0081
This business has changed hands and no longer provides the care that the previous owners, terrible customer service,had to get supplies from the hospital to make it workable.
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October 2016 by CarolemayW349135
Recent CPAP Day was excellent experience. All staff are professional,informative, friendly and patient. I appreciate old machine check, new products may also solve other problems Bought new mask is very more convenient, comfortable, less problems and has improved sleep.I highly recommend them for all your needs,I have several problems and they have helped with all and special ordered some items for me. Prices are reasonable,quality is excellent. I never wait long and always am happy with service
