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February 2024 by Devis
Knowledge staff and polite, willing to help
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December 2023 by Mohammed Hammoud
I was on a trip from America to Canada and had a flat tire on the expressway, I called these guys and they were able to help us out and replace our blown tire with no warning. Great people and great work!
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December 2023 by Dennis Cecile
Good place very nice people and to boot best price around
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November 2023 by Rebecca Terhorst
Boyfriend went for an oil change, everything seemed well. Turns out they screwed up and put in the wrong filter!
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September 2023 by Ray Turnbull
Brought my gfs mini van in for a tire rotation. The front tires had half the tread the back tires had. My bad for not rotating them since she got them. Anyways made an appointment and brought them in today. Everybody was nice and polite. When he was done and I paid I went out to the van I notice the front tires still looked the same as when I came in as so the back tires also. So when I stopped at the grocery store I used my finger to measure. Not that I had to it's easy to see. My tires were the same as when I went in. So I called the salesman. He was polite and said he will call me back after he talked to the guy that did the work. He called me back and said that they rotated them. I assured him they did not. He said bring them back in and they will. So after a couple hours I brought the van back in. Had to talk to another salesman cause the one I talked to was gone. Long story a little shorter they took my keys and rotated my tires the right way. Salesman said your good so I went to my gfs van. The tires were rotated right and I was ok. Everybody makes mistakes even though there was no sorry thrown at me once. I was ok. But an employee that brought another car out that was done. Proceeded to double talk his way out of the mistake and try to make it like I was in the wrong lmao. Seriously. Why would I bring my gfs van in if the better tread was on the front. I dont get it. Admit your mistake and move on people!! Anyways wanted to share my incident. Not hating them but they did not handle that properly in the end. Gave them 3 stars cause they have been good to me in the past.
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September 2023 by Matty G
Late Friday afternoon on a long weekend, Cottingham tire assisted me with a tire repair and informed me of the next step to be taken at my destanation. Customer service above and beyond.
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July 2023 by Elizabeth Segaert
Had my tire repaired, and within 4 weeks it went down again. About every 4 to 5 weeks the tire kept going down. Went back to have them look at it at 11 am and the attendant told me they would have a look at it around 4pm. I couldn't come back so I had to pay another garage. They found a small hole and fixed it. Thanks Cottingham for terrible service.
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May 2023 by Eric Vezina
Was always know to be a reputable shop until my latest experience. Replaced the front passenger wheel bearing on the car and brought it to them for an alignment and to switch out a tire. First problem I had is that they were unable to do the alignment because the other wheel bearing was on its way out ( not their fault) but the fact that they installed the new tires, on the wrong side and didn't correct the issue that caused the tire to go bad. Brought it home that night and changed out the wheel bearing. My girlfriend brought her car back with a new tire for the other side, they called her and explained that the passenger side wheel bearing was in fact bad (brand new high quality pressfit bearing) and that she needed to replace all kinds of front end components and the car has been in a severe accident and the rear axle needs to be replaced. (Which was never mentioned during the first appointment). They persistend to tell her she was wrong once she made awareness to the new wheel bearing that she watched me install. I pick the car up that night provided with a spec sheet of the alignment, as we are talking about variations of .1 degree out of the "good" window camber and caster of the front end. Nothing mentioned about wheel bearing replacement and was told that there were possibly some components that were worn out since it's a high mileage car causing these variations. Complete different story then my girlfriend received two hours before that. Not impressed with the attempt to upsell and gain work. Won't ever return my buisness there due to lack of honesty and attempting to take advantage of a customer.
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May 2023 by Phil Hernandez
Good, guys treated us very well.
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February 2023 by Shawn Heynen
The service was excellent ?.
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December 2022 by Ron Osborne
Pleasant.
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October 2022 by Summer H
Very good experience at Cottingham. Had issues with my car in the middle of the night and had it towed to Cottingham and called them in the morning. Easy peasy experience, very honest service. Would recommend and will be back! Thank you to the team for such a quick and painless experience!
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October 2022 by Shelley Wray
Excellent service and excellent staff!
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July 2022 by Shannon Davila
We were out of town, out of the country actually and caught a flat. The friendly lady that answered the phone, and the nice man that helped put the spare on. Helped to calm my nerves and the nightmare turn out not to bad. Timely, friendly, and honest service. Thank you ?
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May 2022 by Jackie Girard
Great place to get tires. Prompt friendly service from knowledgeable people. They do brakes and other repairs too.
