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March 2024 by Kim Siddall
Fixed our vehicle in no time with the bestcustomer service I've ever experienced. Highly recommended. 100%.
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February 2024 by Lavender Abu
The service was amazing
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February 2024 by Stefanee Garant
The number one place to trust your vehicle with! Took extra care and had my jeep back to me looking better than ever!
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January 2024 by Delayney Hussey
My BRAND NEW car was hit in a parking lot and the person who hit my car was honest and told me — we went through insurance and of course insurance wanted me to go to where they suggested. I was very hesitant as to where I wanted to go because my car was just a few months old. I ended up booking with whoever the insurance company wanted me to go to but I had a weird feeling and needed a second opinion. My car is a Ford from Ford Leamington - I called the dealer and asked where they service the cars from the dealer and they told me CSN Collison. I called them and I bet the owner can tell you she will remember how upset I was that my new car was hit and how insurance was messing around. When I asked for answers from insurance they were giving me the answers I wanted to hear but couldn’t prove to me that they were going to do what I wanted. So when I called CSN collision, the owner, was so wonderful and talked me through the entire process and ended with “you don’t have to choose us, It’s ultimately up to you.”She was so honest with what would happen, I told her what I wanted to happen with the car and she made it a dream come true. I bet she could hear the frustration I had and how worried I was about what was going to happen / be put back on the car. She booked me in to bring the car to assess (took less than 10 mins), when the parts came in (took a few weeks but no fault of hers or the body shop) she called me and we made an appt to get the car in — rental car was already at the body shop waiting for me. I dropped my car off at scheduled date and again less than 10 mins to go over the rental agreement and discuss next steps of work on my car.Monday my car went in, she started work on it almost immediately than Friday afternoon she called and it was ready. I went to the body shop and everything was ready, another 10 min visit — start to finish. She walked with me to my car and went over all the things that were fixed. I could’ve cried, my car looks better than it did coming off the lot. They detailed the entire inside of the car — even though the damage was entirely outside.Going forward, I will not follow the suggestions of the insurance company and continue to bring my car to CSN collision. She has restored my faith in body shops and her team did an EXCELLENT job from the time I walked in to have my car assessed to the time I picked up my car.Thank you CSN collision…I am one happy customer!
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December 2023 by Mary Anne Ivison
The kindest people who care about your safety and vehicle! 10000/5 stars!
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November 2023 by Deb Sch
CSN Collision in Tilbury and Chatham gave excellent service. They were very considerate and helpful. When I explained I was going away for a few months they managed to get my car in and repaired quickly. The front end of my car looks brand new and they even cleaned the interior for me. Very satisfied.
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August 2023 by Jane
I would never hesitate to go here or recommend CSN. Amanda was amazing at answering my questions, and also showing a lot of compassion with how I was feeling about my situation with my vehicle (which I may have an unhealthy attachment to...lol). Jason was amazing at taking the time at explaining the situation, and the whys, how's, ifs, etc. And he also was very compassionate and patient, going above and beyond by moving my damaged vehicle to the back so I didn't keep seeing it every time we drove by. Which was very much appreciated. Highly recommend!
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July 2023 by Ethel Atkinson
Very pleased with the quality of the work and would highly recommend CSN Collision. They kept me updated on everything. Awesome Job on getting my car back to the original condition!! Excellent Service ?Thank youServices: Auto body & trim repair
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June 2023 by Vanessa Steel
Had a stone chip my windshield this morning. I took my vehicle down to see if they could repair it. They took it in right away and fixed it in 20 min. Thanks Ryan and Amanda!Service: Auto glass repair
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June 2023 by Russ Parent
Very helpful and up front with timing. Work was completed on time and at the exact price quoted. Great people to deal with and very friendly.Service: Auto body & trim replacement
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May 2023 by Eric G
Took my Chevy Spark there to get the hood fixed from a couple of rock chips. Came back looking like new, and they cleaned the car well. Great way to show customer appreciation.
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May 2023 by Lynette Mummery
This was my first time getting my car detailed in the 6 years of owning it and CSN did amazing!!! Looks like the first day I bought it. Thanks again CSN!Services: Auto detailing
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May 2023 by David Hunter
The staff at CSN went over and above to repair my brothers Saab. Having lost my younger brother a couple of months ago, I needed a team to treat this car with the care it needed to bring it back to its original condition. Ryan and his team not only went the distance but they were compassionate and caring during this very difficult time. Without question, CSN Tilbury will be my go to forever. Thank you everyone. An absolutely superb job.Service: Body & Trim
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May 2023 by Hilda Tuffin
My 2012 Journey had a dent in the back left passenger side right on the angle at the bottom. It was repaired and painted to perfection. When I picked up my car it was vacuumed and sparkled. Customer service was second to none. Thank you!Services: Auto body & trim repair
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April 2023 by Don Hoekstra
Great job on a difficult repair. Certified by Jeep and worked closely with the dealer. Awesome customer service from a friendly and competent staff.Services: Auto body & trim repair