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August 2023 by Dan demars
Very good job ? ? ?
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October 2021 by Sheena Greenbird
Great customer service, always helpful, and they give excellent advice! ??
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October 2021 by Jody Rubin
Parts are always available, parts are priced accordingly, knowledgable, quick and fast response with pricing and details.
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October 2021 by DAVID DYCK
They are the best.
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February 2021 by 32fo9176
I have them a one because I had to. For a small town buisness they are a joke. Do t waste your money there. I will happily drive out of town to get parts. Ive given this buisness plenty of money bought a fuse gave them my old one. Prblm wasnt the fuse as I changed in their parking lot. Asked to return the $50 fuse and have working old one back and was told no... Ive given this buisness so much money over the past 20 years and this is appreciation we get for dealing with them. They are a joke
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February 2021 by 32fo9176
I have them a one because I had to. For a small town buisness they are a joke. Do t waste your money there. I will happily drive out of town to get parts. Ive given this buisness plenty of money bought a fuse gave them my old one. Prblm wasnt the fuse as I changed in their parking lot. Asked to return the $50 fuse and have working old one back and was told no... Ive given this buisness so much money over the past 20 years and this is appreciation we get for dealing with them. They are a joke
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October 2020 by Derek Myers
Poor customer service , one customer ahead of me and didnt acknowledge my presence. Called first and staff didnt introduce themselves simply said " hello, can you call back or do you want to hold cause I'm swamped". I can appreciate being busy but that shouldn't sacrifice customer service
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December 2019 by Dequavis Jesus
I don’t like Napa, but when I shop at one, this is the one I go to. The staff is always friendly and helpful. They order in parts for me all the time if they don’t have it in stock. I’ve never had a bad experience here. Keep up the great work Tilbury Napa!
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December 2019 by Carol Stephenson
Excellent friendly .
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December 2019 by Blair McKenzie
Friendly staff and got what I needed
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December 2018 by Chris K
Best auto parts store around, the best customer service, huge inventory or even next day shipping!! Couldn't ask for a better auto parts store!!!!
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December 2018 by ChrisK726095
Best auto parts store around, the best customer service, huge inventory or even next day shipping!! Couldn't ask for a better auto parts store!!!!
