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February 2024 by William Escobar
Amazing service and nothing but an excellent person while buying my new car! Alex is an amazing car salesman and would definitely work with him again. I would recommend him to anyone looking to purchase a new vehicle. Alex has definitely earned my trust when it comes to cars. He is a knowledgeable, friendly, and professional person. Alex found me the best deal and helped me out every step of the way, while also being patient and willing to help me at anytime throughout the day, even while being off duty. I hope if I ever need to purchase another new vehicle, he is the person to help me. I have nothing but good things to say about him. 10/10.
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February 2024 by edward hall
highly recommended, Alex Valihora at tilbury Chrysler went above and beyond to make sure the client (myself) was comfortable the entire time. easily the best interaction I have had with a dealership.answered all questions and if he didn't know then he was honest and still tried his best to get the answer. I will be returning for any future car.
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February 2024 by Bryan Goodman
I’m not even sure where to startDuring a test drive of a 2019 Chevy equinox I fell in love with this Midsize SUV. We decided to purchase the vehicle but on the test drive I didn’t even think twice when he said We were not able to test drive it on the highway. This vehicle was purchased on Wednesday. During the final portion of the drive to Windsor from Tilbury, a huge error message came across about engine power reduction with the check engine light coming on. Thursday informed Glen at Tilbury Chrysler, who is a manager there. I was at that point asked to tow the vehicle to Tilbury Because it was driveable in capable of going over 40 km an hour which financially would cost Tilbury Chrysler A significant amount of money so I got in touch with The place that referred me to them and an agreement came about the repair that he would take care of it. I and I repeat I then paid for the tow from my home to a business and Windsor Saving money for Tilbury Chrysler. That weekend Friday evening I had an important Guest arriving could not be without a vehicle. So I rented a vehicle Friday evening and my guest left on Monday the vehicle was needed because we were required to go over to the USA etc. even though I required the rental vehicle longer than the Friday till the Monday. I simply left messages for Tilbury Chrysler Glen in particular about covering nearly the four days of rental car coverage which is $50 times four days $200. 2 months Later in several messages zero communication whatsoever. I then Contacted once more Tilbury Chrysler in regards to this $200. Now never having spoken to Glen in regards to a rental vehicle because we were unsure whether the car would be fixed that night or anything along those lines Glen said he had agreed to cover the expenses of the repair, which was the last thing we spoke about as I got on this conversation and he said he had not received communication from us. He stated that he would not pay for a rental prior to me even bringing it up and which I then knew that he had received the messages just not returned them I said to him that this is a $200 bill and I don’t believe it’s something worth The hustle that we went through being the fact that the day, after purchasing the car, it was broken after explaining all of this to him his placement was, I’m just not covering the rental explaining again that I had covered the toll as well as being without a car much longer than just those four days. I didn’t think it was reasonable that severing a relationship over $200 would be something appropriate, he disagreed so unfortunately not wanting to make a negative review even though we were sold a car that was broken and were advised not to go on the highway in which we may have come across this issue because that’s where the issue occurred. So beware buyer they may advertise one thing they may act as though they take care of their customers, but in fact, it’s quite the opposite when all the way up to Management level , they don’t take accountability for their actions. They really did use car salesman unfortunately have the bad reputation of doing which thing you bought it and that’s that you would think buying from a dealership would help avoid these scenarios but in fact, I had more difficulty here than purchasing a vehicle privately. And as they stated all over $200 which was merely the rental for four days even though the repairs took significantly longer because the back up parts they feel it necessary to jam the bill down someone’s throat who spent over $15,000 they believe is acceptable business practice. Once Again, buyer, beware and do not trust the integrity of the sales or management personnel. Do not trust that she’ll receive a phone call back do not trust the fact in which spending money with them at all is something that is appreciated or even Taken into consideration. When you’re told well, I agreed to fix that part. It’s definitely a red flag for this business. Once again, I apologize that this had to be a negative review I thought I was dealing with a reputable company.
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February 2024 by Graig Ryan
Purchased a new ram truck at Tilbury Chrysler. Danny I was a pleasure to deal with. He was able to find me exactly what I wanted and was more then helpful throughout the whole buying process.
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October 2023 by Trevor McFadyen
Bought 2019 Jeep Cherokee from Tilbury Chrysler this summer. Great service when purchasing but when I called afterwards with a simple problem (missing radio code) I was hung up on. Worst service I've ever experienced from the backend of a dealership.
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October 2023 by Tiffany Campbell
We had a great experience at Tilbury Chrysler! Danny was super helpful, and made sure we left 100% happy with our purchase. We love our new Ram! ❤️ We will definitely be back in the future, and have already recommended Danny to others. Thanks Danny! (:Tiff C.
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October 2023 by Cambull Bulldogges
We had a great experience at Tilbury Chrysler! Danny was super helpful, and made sure we left 100% happy with our purchase. We love our new Ram! ❤️ We will definitely be back in the future, and have already recommended Danny to others. Thanks Danny! (:Tiff C.
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October 2023 by jennifer shepley
Danny and the team at Tilbury Chrysler were AMAZING!Danny was as excited for me as I was to get my new Jeep.He paid attention to detail and made sure my experience was fun and easy, and we were able to make a great deal! The Jeep was so shiny and beautiful I got a duck on my second day out:)Thanks Danny and Tilbury Chrysler
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October 2023 by Dejan Apostolovski
Dealing with Dan Ippolito was an absolute pleasure. The man is a kind professional who will go to lengths to make your experience top notch. Offers the best advice and with the honesty and integrity that is sometimes lacking in this world. Highly recommended! If your going to Tilbury Chrysler see Dan the Man!
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August 2023 by Amber Poulson
Awesome service I got my first car here in excellent condition. Danny helped me and I couldn’t ask for better customer service. I’m so happy about my new vehicle thank you so much.
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August 2023 by Williams Excavation
Danny at tilbury Chrysler is the best sales men I ever met he treats you like family and that’s why we keep coming back for more very professional highly recommended
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August 2023 by renee symons
We just purchased a 2023 Pacifica from Danny. He went above and beyond to make sure we got exactly what we wanted. The whole experience was quick and easy. Highly recommend!
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June 2023 by Kimberly Strong
We just bought our 2023 Pacifica, Dan was our dealer. He was fantastic, very professional and helped us out a ton!!
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June 2023 by Alyshia Mosher
We had a great experience working with Danny. He is very personable and made the trading/buying process very easy. He got us top dollar for our trade in and worked with us to negotiate a great deal for our Pacifica. We had a slight issue with the touch screen freezing just a day after purchasing the van and Danny was quick to ask for a video, run down to service & get our van in for repair. There was no rental vehicles available while our van was being serviced so Danny sent out his truck for us to use, so we didn't go without a vehicle - I have never heard of a salesman doing this. He had an employee drop the truck off to us, take our van to the shop and then return our van with a full tank of gas once service was complete - how amazing?!?!He sent several texts checking in, after the sale was done, to ensure we were happy and enjoying van life - again, never had a salesperson go above and beyond after the deal was done.We have dealt with other chrysler dealerships in the past and will never shop around anywhere else, again. Tilbury Chrysler, Danny, Donna & Nicole have far exceeded our expectations for this buying process.
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June 2023 by mike skaljac
Danny Ippoliti is an absolute pro. Zero pressure, friendly, helpful, and immediate follow up on every one of my dozens of enquiries. I spoke to multiple salesmen/dealerships and they either never got back to me or harassed me with phone calls. Danny got me exactly what I wanted with the shortest wait and the best price. He even picked me up when my Jeep was delivered.I highly recommend Danny, he made it worth the drive to Tilbury!
