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October 2023 by Drew van der Jagt
Always friendly and willing to help!
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August 2023 by Dale Underhill
Don't go there, 500.00 disappeared from my bank account and no one can tell me where it went, got a complaint in with the ombudsman, maybe they can find out
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December 2022 by Art hyland
Quick and easy.
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December 2022 by Brittany Ann
The branch manager lacks compassion, doesn't care if you're jobless/homless you will be forced into paying their 10.95$ bank fee every month even if you call & explain the situation trying to lower it considering you only have a checking account and that seems oddly high just for that service. They closed my savings account that had a 589$ money LOST in their bank system & refuse to even take my Tranist/ACh numbers to find it. The company who sent the money said they can't unsend it as it was deposited..been trying for a whole year to get this money cause of RBC, now finally they made me wait 2 weeks for a phone call from the branch manager & honestly someone needs to make him take a course on how to interact with people, he lacks.compasion & a he cares about is keeping you at those high bank fees, straight up refused to look up the transit number everything, I told him I have been experiencing homelessness due to covid 19 and have no money & all he could say was " well I can open back up your savings account if you deposit 10$ into it" ... Sir did you not just hear what I told you? It was very uncompassionate & frustrating considering I've been messing with this 1 deposit for a whole year from them & no one will fix it.. Been banking with them for almost 3 years now & I'll never go back absolutely HORRIBLE experience it's been banking with RBC in Tillsonburg Ontario.
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December 2022 by Eric Beaver
Worst automated system ever. Not at all user friendly and incredibly hard to reach an actual person unless you have a direct extension number. Very frustrating.
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December 2022 by B B
I would rate 0 if I could Terrible service, incompetent bank refused to give me my own hard earned money will never bank with them again
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December 2021 by Will Fehr
Why have a number you can call just to tell you to go online?
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December 2020 by Eugene Musienko
Awesome service experience
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December 2020 by Pete Friesen
Their hours they're open don't work for almost anyone working a day shift job. Could do much better
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December 2020 by David Harms
Super good service and friendly
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December 2019 by Dave Elliott
Just used the atm
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December 2017 by James Smith
Parking is terrible around there and is always full. Staff is helpful but very slow. Least I can say is, it's a bank.