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March 2024 by Michigan Actor
Rude. Barks orders at people on the sidewalk. Watch it online!
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February 2024 by Ladybugz
All i can say your staff are disrespectful human being specially the chinese guy.
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February 2024 by Philip L
I actually decided to stop buying their products all together thanks to the terrible immature customer service staff this store hired. Staff had lack of respect for elders, customers, and racism. This one tall Asian staff in their 20s maybe early 30s spoke in Chinese called my father poor looking and my mother too dressed down to enter the store when I wanted to shop something nice for my parents because I thought they deserved something nice for all the great things they have done for me. He said my dad's shoe would scratch the wooden floors. I walked away. This man needs to get fired and find another job.
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November 2023 by Marci Rubinoff
Ordering online and was unsure of sizing. Anthony answered the phone and then patiently measured the garment for me and talked styling as well. Thank you Anthony!
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November 2023 by Anil Kumar
Good collection
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October 2023 by Paola Mairena
I was at the Alexander McQueen yesterday and all I can say is what a bad customer service. I had been wanting these shoes for such a long time and I had decided to go try them on and buy them if I liked them. I loved the shoes, but whomever helped me has been one of the rudest sales associates I’ve had. If I wouldn’t live so far from Yorkdale, would’ve definitely walked out and return another day. If you ever want to buy Alexander McQueen just go somewhat else, where you will get to experience a joyful purchase. The lady that helped me maybe said 3 sentences and the rest of the time was on her phone. Don’t be stereotypical! Just because someone isn’t dressed with designer clothes from head to toe doesn’t mean they won’t be serious customers.
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August 2023 by one green voice
Ordering online and was unsure of sizing. Anthony answered the phone and then patiently measured the garment for me and talked styling as well. Thank you Anthony!
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June 2023 by Ashley Bell
Wonderful and friendly service. Clean store and a nice layout.
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June 2023 by makaylah white
Out of all the designer stores i’ve been to, Alexander Mcqueen is truly the worst. Just because we were younger we were treated horribly throughout our shopping experiences, and the workers were extremely rude, (especially a shorter blonde woman yet i do not know her name).
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June 2023 by Jen Tallbot
This store is absolutely beautiful! I came in to shop for a gift and the staff were very welcoming and helped me find what I was looking for!
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June 2023 by Kristie Bleumer
Went in the other day for my first ever McQueen purchase and the associate Anna was so helpful! Got a purse that I’m obsessed with!
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May 2023 by José Calderón
Worse customer service I have ever had the shoes came with a defect sense day one the problem is that I found it after I wear them call them text them even drove from Quebec City to Toronto for a repair just so they can tell me that I have to leave the shoes for up to 6 months for the repair ??♂️ for 850 dollar shoes unbelievable if you wanna be stress free chose another big brand ?
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April 2023 by Hung Nguyen
Alexander mcqueen doesn't care about their customer after purchase. $3500 bag ripped after purchased in less than a year (and VERY minimal use). Alexander Mcqueen refused to fix or warranty despite having "defects in material" clause in their warranty policy. A lot more is expected from a big brand like you. We like the staff, but your customer after care is a complete joke. We no longer have any confidence in your products and will not support your brand.
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April 2023 by Artec 78
Some nice details and designs for both clothing and footwear. The design of the footwear will not be comfortable for everyone depending on your foots arch.
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February 2023 by Luka L
The male Chinese sales with black glasses has the worst customer service I ever seen. He is so rude and disrespectful. Seems like he has never been trained before working. Terrible shopping experience.
