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January 2024 by Alexander Ince
Great customer service, friendly staff and very happy with the repair work done.
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December 2023 by Brock Brown
Amin and his team were thorough and truly went above and beyond. The lady behind the desk was friendly and did a great job of communicating with me throughout the process. When I dropped the car off it was very dirty and when I showed up to collect it, they had cleaned and detailed it for me. It can be hard to find good people to trust with your vehicle, but I would highly recommend this business to anyone needing quality work done.
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November 2023 by Jamie Furtado
This shop fixed my car in an amazing way. I couldn’t be more happy with their professionalism, friendliness, and pricing throughout the process. Before I picked up my car, they were glad to give it a thorough cleaning, making it seem like new! I would definitely recommend!
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November 2023 by jackie kao
Came across this place when my car light of some kind of maintenance was needed and they were so welcome and was about to take me in to help me. I’m not a car person so I do get nervous when random lights turn on. They were sweet about explaining why the light went on and let me decide if I want it get it fix now not. I def can see myself coming back if I need any more help. Also my favorite part is they also cleaned my car and it’s has never been so clean before. So you definitely need to come get your car cleaned too
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November 2023 by Sarah Scott
I received amazing service today from Assured Automotive. They were able to provide me with same day turnaround. I want to especially thank Amin, Nicholas and Khalid for their attentiveness, customer service and speedy turnaround.Service: Body & Trim
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November 2023 by Sora K
My friend recommended taking my car to this place for repairs after i got rear-ended. The employees were very compassionate and honest. I was very happy with the repairs and the cleaning job.
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November 2023 by Sandy Gill
I would not recommend this shop. Was advised to go here from my insurance company to have my bumper repaired. When I picked it up it had numerous air bubbles and paint drippings on it. Brought it back a second time and it still wasn't fixed. Although minor, there is some additional damage to my vehicle where they pried the bumper off. They told me I needed a chrome plate replaced to paint the bumper but when they need to fix their mistakes and pay out of pocket all of a sudden the chrome plate doesn't need to be replaced. Gave me an invoice for one amount but provided the insurance company with an invoice $500 higher than what I was given. Questionable billing practices.I will say Marco was very nice and polite, so no issues with that. However, I wouldn't trust the workmanship.Services: Painting
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November 2023 by Dani -
great service! went in for an estimate and the people working there were very nice to me , they helped me out as much as they could and made sure to inform me about everything. they answered all my questions and always made sure i was satisfied
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November 2023 by travis walters
Brought my vehicle in for some repairs and was very happy with the work they did. The staff was helpful, and friendly. Definitely going to see me again.
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September 2023 by chris kwan
This review is real. I got into an accident last year on Oct 4 insurance gave me this place as a recommendation and I trusted my insurance company. In the beginning everything was good. I took it here got the estimate and I was told new headlight, front bumper and front grill and fix the fender cause it was pushed in. Now go to when I picked up my car the grill wasn’t replaced cause it was still broken the headlight was worse then when I brought the car. The fender doesn’t line up to the bumper at all. The headlight that was supposed to be replaced wasn’t. After taking the headlight out I found out the headlight was resealed cause the same material they used to seal it was inside my headlight and you see finger marks inside the headlight which only happens if it was opened. I told insurance they said talk to the body shop I talked to the body shop and they said they didn’t touch it. So I asked the guy why is the inside of my light dirty. I was told that how it is. This is before I took my car back to my shop and took the headlight out of the car to see why it’s was dirty. The reason why you didn’t hear nothing after some time is because I don’t like to give bad reviews out but people should know the experience. I took a picture of both sides of the fender and the bumper. Driver side is pretty much flush the passenger side is the one that sticks out. I was told that’s how it is. I had to get a bumper bracket cause they used my old one that was broken. The headlight I had multiple people look at it and they all said the same thing headlight was resealed. In one of the pictures you can see a crack in the housing the one with my finger pointing. In one of the pictures you can see a rainbow type smudge inside the headlight. If the light was not broken or bad why did it need to be opened and resealed. Update august 25,2023 I did mention this to my insurance they told me to tell you guys the body shop I was told because I had ppf on my headlight that it didn’t need to be replaced. Update august 25,2023 no one called or left messages. I honestly don’t think you will help me cause if you were going to it would’ve been last year in November the only reason is because I put a review that’s 1 star with pictures of the work you guys did . I have both my headlights to compare and you can tell the passenger side headlight was opened/resealed which I was told is illegal to do cause it’s modifying the headlight. That’s why I was told the light wasn’t opened.Services: Painting
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September 2023 by Heather B
Excellent fast, friendly Service. Great work. My car looks like new again. I am very happy. Would definitely recommend and will definitely use again in the future.
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August 2023 by Fatima Silva
I had an awesome experience at Assured on Adelaide St. - the individual I spoke to - I believe his name was Amin had excellent communication skills providing me with detailed information on the repairs to my vehicle. My car was ready within 3 days and when I went to pick it up all work was performed excellent and to my surprise they cleaned my car inside and out - great service!
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August 2023 by Saradidis
They are not detailed or careful with their work.UPDATE: Windshield "repair" done at this shop is now proving the quality of their work. Water now comes into the car through the top of the windshield.
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July 2023 by Jeff W
I had a great (quick) experience getting Marco's help with a relatively minor fix on license plate bracket. He was friendly, efficient, communicative, transparent, and charged a very reasonable price for the job. Highly recommend for your next auto repair needs.Service: Body & Trim
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May 2023 by Tony Da Rosa
Came here after a car accident. Marco C. Took excellent care of myself and my vehicle. Provided me updates. Ensured everything was communicated. Truly exceeded my expectations. I will be recommending this place to my friends and family, and if i ever need anything I know where to go. Thank you again for taking care of my car and treating us like we matter.Service: Body & Trim
