-
February 2024 by Chris Inc
AWIN Downtown Bodyshop took care of my car after a minor fender bender.Decided to go with them because they were my dealership’s bodyshop of choice.Matthew was super responsive over email, worked with our insurance as needed and provided updates as they came. Even with a minor setback, the team was quick to resolve the issue, with the holidays just around the corner.Great customer service overall.
-
February 2024 by Loraine Dias
AWIN Downtown Bodyshop did an amazing job restoring my car after an accident...the staff are awesome and ensure you are comfortable while you wait as well...BIG THANKS to Germaine Wan for the superior level of service he provided while my car was in his care...I am truly grateful to have my car back good as new!!
-
February 2024 by Andrew Walton
This place is terrible worse body shop in the city people don't know what they are doing charge people for stupid stuff ? there pilones I hope they stick it on the head
-
February 2024 by Joe Friday
Great service from Matt at the front desk hooked me up with solid hospitality, if you need work go see these guys.
-
February 2024 by Anna Okorokov
Reliable, fast and honest service. My go to neighborhood body shop!
-
February 2024 by Jia Wu
I'm extremely grateful to Chris and his team for their assistance in fixing my car. Unfortunately, my car was involved in a hit and run incident while it was parked in a plaza. As a result, I decided to take it to the downtown body shop for repairs. Right from the beginning, the team was incredibly helpful and friendly. They guided me through the entire process and kept me informed with regular updates. They truly went the extra mile, and I highly recommend their services. Thumbs up! ??
-
February 2024 by Adrienne Smith
I was in a car accident recently and my dealership recommended AWIN for bodyshop repairs. I showed up with my car in a tow truck unexpectedly, and Matthew & the AWIN team patiently guided me through the next steps as this was my first accident. The process was very slow with my insurance company, especially given the holidays, but once I learned my car was considered a write-off and finally received confirmation of my settlement offer, Matthew & team quickly responded to my remaining inquiries. I was able to arrange to have the tires swapped off my car and collect my personal items without any issues.Although I didn't proceed with any bodyshop repairs, the AWIN team were extremely professional, patient and provided fantastic customer service to me throughout the process...at a time when I was extremely anxious and nervous about what needed to be done. I would highly recommend AWIN to anyone who needs repairs in the future!
-
January 2024 by Kaitlyn Star
There is a reason they are booked out weeks in advance. The whole team is so welcoming and knowledgeable. Would recommend to anyone who wants their car to be taken care of ?
-
January 2024 by Thanh Lam
AWIN's downtown body shop did an excellent job repairing my car and I highly recommend them.I brought my car to TD's collision centre who completely botched my repairs and performed subpar work. Panel gaps, cracks that were not repaired, and not removing dents.The shop was able to fix all these issues properly and on time. I highly recommend going here.The team here are great and have a lot of patience in dealing with insurance companies. Chris and Karissa were incredibly helpful during this entire process.
-
January 2024 by Christina
Great service, and care for our vehicle. We really like that they are an approved shop with our dealership and have a lifetime warranty on their repairs. Not to mention they work directly with a rental company and have it available to pick up right on site. Really happy with our experiences here, and would highly recommend.
-
January 2024 by Stephanie Higgs
I had a very pleasant and enjoyable experience with AWIN downtown Bodyshop!I had gone in with my car that was quite banged up from an accident, and working with Germaine, he had immaculately fixed my car and handed it back to me looking better than when I bought it! Couldn’t even tell what had happened.The team at AWIN are kind, hard-working , and ensure great results with car repairs.Highly recommended for all car services.
-
January 2024 by Ersin Sert
Best Body shop in Toronto start to end great experiance and awesome result, totally recommended.
-
December 2023 by Dr Bjorn
I went here to have my Volvo repaired on a recommendation from their sister company Volvo of Toronto, after being rear-ended. It was the WORST consumer experience of my life. Instead of being treated with dignity and respect, the manager, Chris, treated me with disdain and belligerence, in the name of their rules: rules that VOT doed not have. Time to fire Chris or send him to VOT to teach him how to treat customers. The repairs seem okay, but it has only been a month.
-
December 2023 by David Craveiro
Super friendly team. They were professional and very kind, even when it was clear I didn’t know what I was doing :) Really appreciated their approach.
-
December 2023 by Ashley Chugh
Some of the most pleasant people to deal with. I was referred here from the Volvo dealership as my car was unfortunately hit slightly on the drivers side. Chris, Matt, and everyone else I spoke too there were not only extremely helpful and kind but went above and beyond with my experience. The service was extremely quick and the quote was extremely reasonable. They even came to drop my car off as I live only 10 minutes away and I was unable to pick up my car!! THE BEST SERVICE! I trust this shop with any repairs I will have in the future and will definitely be referring people I know.Thank you again so much.
