B2 at the Eaton Centre is a favourite store for footwear, known for its wonderful shopping experience. The staff is consistently described as helpful, kind, attentive, friendly, approachable, patient, and focused on stellar customer service. Employees take time to ensure comfort and the right fit, listening to concerns and offering suggestions based on customer needs. They encourage walking around the store to test comfort and even provide small gestures like water. The team is also praised for great advice, helpfulness with repairs and new collections, and for keeping lost items safe. Customers find the service immaculate and appreciate the staff's patience and suggestions when trying on many pairs. Prices are noted as standard, with occasional epic deals on shoes. The overall experience leads customers to look forward to returning and purchasing items.
Came in looking for white sneakers and got great help from Jas. He recommended a really nice pair of On white sneakers. great customer service
February 2026
I had a really good experience at the B2 store today.Kamran Karimi was super friendly and helpful while I was choosing my shoes.He gave great advice and made the whole process easy and comfortable.
January 2026
Kamal was great and helped find us the perfect shoes! 10/10 recommend.
