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November 2023 by Dao Le
Came in to size my omega speedmaster. Watch was returned with multiple stripped screws... They gaslight me into believing it was already like that or that my watch was the issue. After a lot of back and forth, they accepted to send it in to their watch maker in woodbridge to figure out a resolution. A week goes by and i get the call to come pick up the watch. They ended up polishing down the screws and said they will graciously not charge me for anything… The right thing to do here was to replace the screws and call it a day. No accountability and poor customer service from Giorgio. I believe all this stems from me looking young and inexperienced. You may experience better customer service if you look older and wealthy
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October 2023 by Kyle
Sent out my Ulysse Nardin for repair. It looks brand new and couldn’t be happier. Bandiera was kind, friendly and professional. Thank you!
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September 2023 by Kenneth Domingo
A great assortment of timepieces and jewellery. knowledgeable and friendly staff and great customer service!
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August 2023 by James Leung
The team at bandiera jewellers are impeccable when it comes to customer service (Giorgio and Bruno) while making sure a timely procurement on the items I’ve requested. The highest degree of professionalism and friendliness to ensure as a customer you are never pressured into anything, in fact will always customize to your personal needs. Just wanted to thank the team once again for their support.James
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March 2023 by Aaron Lu
Bought a grand seiko here today, amazing service from Bruno and Mr Bandiera. Very friendly and knowledgeable about watches, and purchased with a good price. Legendary. Definitely will come back for next purchase.
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November 2022 by Kaylie O'Shaughnessy
We went to Bandiera for my engagement and wedding ring. Working with Giorgio and his team was a spectacular experience, from start to finish. Extremely professional, knowledgeable and kind.
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October 2022 by Annie
I visited this place while we were downtown. They have a great selection of watches and also very helpful and if you request a watch, they will try to help you find it. They have many brands to choose from so I'm sure you'll be able to find something you love. My first time going there so it was a great experience. I would recommend this place if your looking for a great watch. I was just wondering Yorkville and doing shopping and found this gem of a store.
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October 2022 by Stephan Poitras
Many thanks to Marco and Cindy for the amazing service! Great store for watch enthusiasts!!! Highly recommended!
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March 2022 by Mario Perrier
Make business with them is always flawless. Marco and is team work very hard to made happy customer. Highly recommand them, you wont be dissapointed!
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February 2022 by Alejandro Diaz
I haven't had the opportunity to personally meet Giorgio or visit the store but he has been very professional and has taken plenty of time to go through things over the phone and text.I would recommend Giorgio and Bandiera to anyone looking for a timepiece and exceptional service.Thank you
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December 2021 by Kurtis Kelly
Joel took a considerable amount of time to speak with me on the phone and educate me further about a watch I was interested in. Considering I was just looking for info at that point, I was amazed how long he spoke with me for. It also stood out to me immediately he wasn’t just trying to sell me something.Giorgio was also phenomenal. Will be coming back here in the future for sure.
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September 2021 by Alex Cowan
Had the pleasure of purchasing an Oris from Giorgio, he was incredibly helpful and took the time to explain all the details of the watches I was looking at, which really helped in my decision. I don’t look like the typical luxury watch buyer but he gave me the same exceptional service anyone else would receive and I felt welcomed. He also kept me updated weekly as my watch went through the shipping process. This is my first luxury watch, and I was so impressed with the level of service from Bandiera. I’ll be back!
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September 2021 by John De Toro
I am a picky buyer, I look for the best price and the sales staff treated me very well AND was willing to negotiate. My sales agent Nareg was polite, professional and gave me an amazing price for a Gucci watch. I strongly suggest to go there and at least give them a chance. The negative reviews are their experiences and this was mine. I would go back in a heart beat, go and see for yourself. Amazing selection and service
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September 2021 by anas hadidi
Best watch buying experience. very special thanks to Giorgio , he is a watch enthusiast and a great person. Since day one when I inquired about the watch I want , he was very helpful and accommodating. He made sure I get the timepiece I want for anniversary. looking forward for a long lasting relationship with Bandiera jewelers . Thanks for this memorable experience , I highly recommend this place for any watch enthusiast whom looking to get their special timepiecesAnas hadidi
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September 2021 by Anthony Esguerra
Look no further than Bandiera if you're shopping for the brands they carry! Friendly service; a good range of watches and brands; and convenient location.For context, I am quite early in my own watch collecting journey, and was shopping around this time for my dad's upcoming special birthday.I carefully factored in the availability and price of the specific watch I wanted at the time, while strategically planning to form a relationship with an AD that had the brands and service that I could trust.After browsing their website, I decided to visit the Yorkville location.Giorgio was friendly, answered all of my novice questions, did not pressure me in any way to make a sale, worked with me on a good price, and not only let me - but actually encouraged me - to take a look at a wide range of watches that I consider to be grail-type watches far ahead into the future.I am happy to do business here, and can recommened that others consider this as a great option in downtown Toronto. I have since also visited their Vaughan location and can say that they have great friendly service there too along with a bigger showroom and more brands.Other notes:- they are open by appointment and are practicing health and safety protocols- this Yorkville location has a limited display of watches compared to their total inventory, so if there are specific watches you want to browse, I recommend to set this up a couple days in advance over email or phone, so they can coordinate with their Vaughan location if needed- Tudor, Omega, Seiko and some other brands are displayed exclusively at their Vaughan location due to their limited space in Yorkville, however you can still view those specific pieces by doing what was mentioned above
