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August 2024 by Dara Sutin
i had a 14k gold bracelet that broke twice within a year. They basically said it was due to improper storage and weak links found on the bracelet, apparently at my own fault. offered me a credit in a fraction of what it cost so now i have to spend more money to buy something. terrible customer service
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June 2024 by Taylor Seddon
My Fiancé and I came in yesterday and absolutely loved the shop and were greeted with amazing service. They had all the items we had been looking at online and the ring she had been wanting to see in person was exactly what she had been dreaming of.
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February 2024 by Sarah Reid
I've purchased a few things from here and been happy, but this time I was not. My husband bought me a Bluboho necklace for Christmas that broke four days later. I took it into the store and they said that it would take them two weeks to even send it out for repairs. I finally decided a few days later just to return it, to be told that they don't offer refunds. I could only get a store credit.Sooooo their product broke and then they didn't have the decency to even give us our money back.Really disappointing and makes me want to take my business elsewhere next time.
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December 2023 by Elise
Do NOT come here for repairs or anything custom! I brought in a necklace purchased from here for repair. When I brought it home from being repaired I realized the clasp was broken by the vendor. That was annoying but I get mistakes happen and just expected it to be fixed without issue.When I brought it back however instead of apologizing for the damage the manager said it wasn’t the vendor, and the vendor would have to decide if it could be fixed. When they did agree to fix it after "review" they then tried to give me a cheap replacement clasp. I had to send multiple emails advocating for it to be properly fixed and basically fight over email to get the clasp replaced with the same type as the one on my necklace. That should never happen. It was super stressful and felt awful.I understand the manager put a lot of work in to ensure the vendor fixed their error which I appreciate, but none of that was communicated to me and instead I was battled the whole time when I asked for what I see as the bare minimum to fix the damage caused.It’s too bad because what was a sentimental piece I wear everyday now just reminds me of being treated terribly. Go elsewhere for repairs or anything custom!
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November 2023 by Steve Rizzo
Fantastic customer service. Cannot speak highly enough about the jewelry experts here.
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June 2023 by justyna
It was my first time in the store today. The experience was very, very, very good. 11/10. The person helping me made me feel comfortable about my man hands when I was trying on bracelets. Plus, the store smelled great!
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November 2022 by Bianca Taruc
You’ll want to buy everything once you step inside!!! The girls are also the nicest and most helpful people! Highly recommend!!
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July 2022 by monica guindi
I requested a couple of changes regarding my online order and the staff was extremely patient, helpful and knowledgeable ❤️ Thank you for the most beautiful products and top tier service!
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June 2022 by Caro Orrkoo
I wanted to take a moment to review my todays visit to the yonge and eg location. Kyle and Sam are an incredible pair. The time and care they took to help me curate my many piercings :) was beyond!!!! I left with amazing pieces that I m head over heals for. Thank you for having the most amazing staff !!!! Love all the unique pieces.
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November 2021 by A Roch
Cool stuff
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September 2021 by Jen
Bluboho is one of my favourite stores of all time. From the beautiful jewellery creations, to the amazing team in the store that make every visit amazing - I’m so thankful to BBH for bringing so much happiness and joy. I just got the tie dye medallion ring and necklace because one day I’ll give these beautiful pieces to my two daughters. But I’m literally obsessed with this place and have bought so so many pieces here for myself, my daughters and gifts. It brings me so much joy to wear their pieces and I will be forever a Bluboho fan. Special shout out to the Yonge Street store for taking care of me for so long! Thanks for keeping me young! Xo
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September 2021 by Alex Gladstone
I’ve have nothing but positive things to say about my (many) experiences with blu boho! Cyanne at the yonge and eglinton location has been extremely friendly, helpful and has really shown how the customer service at this store sets it apart from others on the market. The actual jewellery is high quality and very dainty, and I wear many pieces on a daily basis. Looking forward to purchasing more to add to my collection. Lifelong fan!
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September 2021 by Annie Snook
My kids got me the “loved” name plate for Mother’s Day and I absolutely fell in love with it! There was a slight mark on the plate when it was going through the finishing process and when I brought it to the Yonge Street store, Cyanne stepped right into a leadership role to help me get it replaced! I was impressed with the level of customer service Cyanne provided :)Well Done bluboho! 5 stars to you and the team!
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January 2021 by Amy Pearson
Bluboho is a magical shop that makes your dreams come true. I love shopping with them and can't wait to mark every special occasion with a truly special piece. You can tell the team loves their jobs - they are so friendly and just want to make sure you have the best experience. Their jewelry is spectacular and I love that it is all made in Canada!!!! Now to tackle my wish list....
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November 2020 by Tina Nicole Cuthbert
Cyanne at Bluboho Yonge was patient and intuitive in helping me pick out a perfect piece as a gift to myself. Every collection has its own story and Cyanne helped to match my tastes & what I was looking to celebrate with my budget. Not my first piece and most definitely will not be my last!
