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December 2023 by Dr Divya Sanam
Beautiful interior , sophisticated Burberry store in the town !! So impressed with the collection and style they have , the staff were very friendly and knowledgeable . I had a very pleasant experience here and was amazed to see exclusivity in Burberry collection and it is definitely a stand out from the other Burberry stores. I came here to shop for my toddler and was impressed to see they had huge options in clothing, accessories and shoes for children which is very tough to find in other stores.Highly recommend this store to anyone who is looking for exclusive clothing and bags from the brand BURBERRY this is your place ❤️.
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December 2023 by Sanam Divya
Beautiful interior , sophisticated Burberry store in the town !! So impressed with the collection and style they have , the staff were very friendly and knowledgeable . I had a very pleasant experience here and was amazed to see exclusivity in Burberry collection and it is definitely a stand out from the other Burberry stores. I came here to shop for my toddler and was impressed to see they had huge options in clothing, accessories and shoes for children which is very tough to find in other stores.Highly recommend this store to anyone who is looking for exclusive clothing and bags from the brand BURBERRY this is your place ❤️.
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September 2023 by GelaX
I got the flip up cat eye sunglasses, first time using it the front screw fell off. Burberry's costumer service was terrible. I had to go through Luxottica where they sent me a new frame. AGAIN FIRST TIME WEARING THE SECOND pair another front screw fell off. For $500 these frames are a waste of money and the fact that Burberry doesn't take responsibility for their products is a shame
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August 2023 by MackeyBberry
Fantastic service from multiple sales associates at this location. My husband and I recently purchased a beautiful handbag while visiting Toronto and had a wonderful experience shopping here. The clasp on my bag's shoulder strap had a defect and the store remedied the problem very quickly. This is the type of service you come to expect when shopping at luxury stores. I was impressed and very much look forward to returning to the store during our next trip.
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May 2023 by Terry Forth
Awful aesthetic (copper/brass and smoked glass ?) in the store, but then again, I’m not your typical handbag purchaser… I guess some people like this look?? Definitely prefer the Scandinavian minimalist approach with neutral tones for this kind of retail.
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February 2023 by Jaime Gray
Follow you around like vultures. Can’t even enjoy shopping. And their front door isn’t up to code.
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January 2023 by Kim Izabella
BE CAREFUL OF THIS RIDICULOUS SALE SYSTEM.I purchased a scarf 10 days ago as a gift for my mother, however, my mother wanted me to return it because of the colour. The scarf was left untouched as my mother only opened the box and visually scanned the item. At the time the scarf was bought, I was unknowingly received a damaged scarf by a store associate, so when I went to return it, they blamed the damage on us. Now, they are not willing to give me a full refund, and suggested to only give me the store credit that can be used at no other place but this specific store location. Ridiculous.
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January 2023 by Christina Appleby
Jianyi has taken such great care of me from day one. The store itself is lovely and well managed, but the experience was elevated so much by Jianyi. They are lucky to have her! I will gladly be back :)
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November 2022 by Cierra Phillips
You guys were so sweet giving me a little raincoat bag cover for my bag when I left with my purchase! Your staff was also extremely friendly good service.
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September 2022 by Tara Chambers
My wife and I bought two trench coats here with our initials stitched into the coat sleeves, the sales people were really friendly and helpful. Great experience love their selection!
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August 2022 by Ardavan Ghoddousi
Last week I visited this location and been looked after by Hans Munoz. One of the most professional advisor I have ever seen, very helpful and approachable.Very pleased by his service.
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July 2022 by stive mac quine
Service. From 1-10/. 5 … this store look like ghost store , i felt like i am in Asia but i dont speak Asian , can not understand most of time the communication where lost , trying to be friendly the staff , look like the manager is Asia and all employees are Asian and the trailer too , felt discriminated ….
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July 2022 by James Singh
My wife and I bought two trench coats here with our initials stitched into the coat sleeves, the sales people were really friendly and helpful. Great experience love their selection!
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June 2022 by Shannon
Excellent customer service. We were helped the moment we walked in and treated likeRoyalty, even though we left empty handed.I can’t wait for their fall collection!
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March 2022 by Calvin Cheung
Burberry Canada sucks. Their location on Bloor refuses to accept their own electronic receipt. They are asking their client to obtain a paper receipt in the middle of a pandemic. Does this make sense?
