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October 2024 by Lisa North
Canada Post Review only- shoppers is fine. They do not put replacement staff when the attendant takes their break - but it is posted as open. One gentleman had been waiting 20 minutes when I arrived - and the employee came after 30 minutes. Store needs to post closures on Google, if they are too cheap to pay someone to cover on breaks. I took a cab - timed according to the posted open hours. If I had to wait 30 minutes I would have been pretty steamed! As a person with chronic pain this is important to me. Fortunately the Shoppers employee helped us by getting to the poor employee to come back from their lunch break. Staff need their breaks (by law), and it isn't fair on them to have to rush. Simply updating "closed for lunch 12-12:30", or whenever break is scheduled at the store would remedy the issue. Come on Canada Post, you can do better!
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September 2024 by Scarlett
I’ve gone here many times and the staff have always been very friendly and helpful to me.
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September 2024 by Anna Holmen
I’ve had horrible service here twice in a row, the lady who helped me both times does not know what she’s doing at all
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August 2024 by Soraya Wilks
Not sure why all the negative reviews. I’ve mailed things from here on several occasions and have always had a pleasant experience. Everyone I have encountered has been kind, helpful, and polite. Conveniently located inside shoppers with free parking lot.
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July 2024 by Mags L
The staff at this location have no idea what they are doing. Packages are lost for days.
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May 2024 by Colleen
I have experienced good to excellent service at this Post Office location. I do have favourite employees who seem to go a bit beyond regular service, especially with being friendly.
I will miss them now that I have decided NOT to use any Post Office operating inside a Shoppers Drug Mart.
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December 2023 by Darren Viegas
Taneisha at this location was super friendly and helpful even though it was very busy. Great customer service!
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November 2023 by Emily
Another rude experience at this location. ?I had a feeling to not go back to this location again. Once again they just “love to do their job”
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October 2023 by Matt D
Common occurrence to see a sign that says be back shortly, just leave packages on the counter. 5-10min? No problem.. however I arrived at 5:18pm and there is a sign that says be back at 6:00pm.
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January 2023 by ANGELO ALBERTO
My personal experience at this post office was traumatic.All i did was asking for some help with packaging a box.The answer from the employee at the desk was "do it yourself that is not my job" with unneeded rudeness. There was no line up.When i explained that i needed help because of a diagnosed learning disability the same employee answered in a mocking tone "I have one too. Do the job yourself".The same lack of care was displayed by the manager, Daniel, who I personally found to be as aggressive and rude as the employee.As this was happening another older employee who came to the scene was laughing at me..I literally felt surrounded and unsafe.Finally, complaining, the manager fixed the box and told me: "see, it is that simple!!".I do not expect people to understand what a learning disability is. I do however believe that politeness and understanding rather than discrimination and intimidation should be the basics of any customer service, particularly at an institution such as Canada Post.I am left feeling shaken and deeply hurt.
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January 2023 by True North
Great workers. Kind, helpful and friendly.Really they are incredibly underpaid.Thanks for all your hard work.
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January 2023 by Olga Zolotarenko
Chanyce is nice lady and helpful.
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December 2022 by S D
Daniel is a pleasure to deal with at this location, knows his stuff and keeps the line moving!
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November 2022 by Emilia Andrews
I know that Canada Post is generally a pain but this place goes a step further to make the process even more difficult.
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October 2022 by Andrew Wadhwa
I just wanted to share how pleasant and helpful Daniel is and was at Canada Post today. I was mailing my wife’s passport application and he made the experience super smooth and easy and just wanted to share my experience recommend this location and Daniel for all your Canada Post needs.
