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February 2024 by Rose Li
Today Mina and Ansal provided the best service and helped me purchase a beautiful tank watch. We didn’t have an appointment and showed up in sweats but there was no judgement on their part. They were professional and went above and beyond to ensure our experience was an enjoyable one! Thank you Cartier!
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December 2023 by U Partab
Great service quality watches
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December 2023 by Bahar Tarzi
Very bad return experience!!! Poor Cartier latest products availability
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November 2023 by Annice Chau
This is for my experience with Samantha, one of the sales rep here. She’s the sweetest and very kind. She's patient, doesn’t get annoyed when you ask her to look at different items in different sizes when you’re trying to make a decision. Samantha always goes above and beyond with every purchase I had with her. Looking forward to my future visits with her
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November 2023 by NOORIA DEAN
I had the most amazing experience with Ntina and all of the Cartier staff at yorkdale mall, her knowledge and professionalism was above and beyond. I highly recommend Ntina for her extraordinary service with all of your Cartier products.
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October 2023 by Norris K
We didn't book an appointment in advance, so we made an appointment with the associate at the entrance, waited and walked around the mall for 30 minutes, which is fine.However, the sales associate didn't interact with us at all, just simply showed us the items we asked for, without providing any information, which is quite disappointing. is it because we didn't make appointment in advance?The Tiffany across the door provided much better service.Though, we will still return to Cartier because of the designs and styles, but we will ask for another associate.
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September 2023 by Wayne Dixon
Excellent customer service. Very attentive and took time to answer all my questions. I recommend this place.
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August 2023 by Geo. na_
I purchased two bracelets at the Yorkdale location, and I have to say, the entire staff was incredible. Aymen my sales associate, was both extremely knowledgeable and friendly. I was uncertain about which model to choose, but he assisted me in making a decision. I highly recommend him for his exceptional, high-class service. I am eagerly looking forward to returning for more delightful purchases.
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August 2023 by anita lashgari
I recently purchased a ring from Cartier Yorkdale and I couldn't be happier with my purchase. The service quality was truly exceptional and I can’t wait to come back. Special thanks to Asal and Maliheh for helping me find the perfect item. I highly recommend this boutique.
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August 2023 by Simcoe 94
Entered to be greeted a bit abruptly by the person at reception but Caleigh who looked after me is really in the right trade!She really has a great attitude and kind demeanourIn terms of product knowledge, she was able to answer all questions I had about this and that !The store is really well kept, very clean and organizedHighly recommend booking an appointment with an advisor if making a purchase that requires thought or further inspection-I think it’s wonderful to have a store location in the north end of the city, allows better access to many of us who live in the surrounding areas of the Golden HorseshoeWill be back based on the service -Thank you
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August 2023 by Biannca
A 10/10 experience always. I have visited many Cartier boutiques around the world and I have to say they have all delivered on service and experience. Where the Yorkdale boutique surpasses expectations is in their people. From the first step into the boutique I was welcomed with the beyond friendly greeting from Jules, which really set a fun and friendly mood for the rest of the visit. My sales associate is more than professional and always goes above and beyond, even the boutique manager was kind enough to say hello - my experience at the Yorkdale location has always been fantastic.
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August 2023 by Luna Catalan
Overall clean, warm, ethereal environment! I had an appointment with my original SA but arrived 15 min late due to traffic + inadequate parking spots. Zhu Di came to the rescue and provided great customer service! Got my first Juste En Clou because of her and I absolutely adore it! So simple, androgynous and modern!
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August 2023 by Grace Tucci
Fantastic service as always. Caleigh and the team have always gone above and beyond to take care of me. I'm not sure what the negative reviews are referring to? If you are a serious buyer, take the time to meet with an associate, and schedule an appointment, the team at Cartier Yorkdale will take care of you with unmatched service. I think many people are perhaps forgetting this isn't The Bay or Winners?
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August 2023 by Morsal S
I went to buy wedding bands and I was standing for 20 minutes and no one helped me nor approached me. For a luxury brand like cartier i was really disappointed by their customer service. I ended up buying from tiffany's and service and quality was a million times better.
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August 2023 by Andrew Patricio
Caleigh at Cartier was simply incredible. No two year waiting list even for their top time pieces, I was treated like absolute royalty at every appointment, I felt like they genuinely appreciated my business (unlike with other brands were I've been made to feel like I should be grateful for even being able to buy a watch) and the overall experience overshadowed almost every major watch brand in the industry. Caleigh made my watch purchasing experience one that I will remember for the rest of my life. Thank you Cartier and most importantly, Thank you Caleigh!!!!
