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November 2023 by M
I don’t know what is wrong with people today walk in store no hi totally mute given major side by one employee like jeez could you be any more awful to look at when they meet your presence don’t shop here depressing ?
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September 2023 by Shahd Youssef
Was treated very poorly and felt very unwelcomed, one if the workers made fun of me and made me feel that all my questions are stupid and he wanted me to leave the store. Will never come back. Im very sad that this happened to me who is a black woman.
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June 2023 by Ana Lucia Fayet
I bought Nike running shoes for my granddaughter. I was very well treated.
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April 2023 by Seeta Ramnath
This location has great people every time I visit the very attentive even if I buy something or I don't buy something they never bother you they let you look and always try to assist in any way possible I really like this being in hospitality and retail this means a lot when you walk into locations to shop and people pay attention and love what they doing it makes you feel like spending your money in this place thank you guys
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February 2023 by gersida 30 kabilo
I have been to the story 3 times and the staff is not helpful at all.They just keep stiring at you but nobody ask you if you need help.Especially if you go with kids that is their worst thing.
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December 2022 by Shannon Blackmore
Very helpful staff, nice selection of shoes
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September 2022 by Tony San
Why they charge 13% tax on children’s shoes I will never know .In Ontario any children’s shoes or clothing is supposed to be only 8%When I asked store manager he says the district manager sets the tax %.So I guess they are above the government laws and don’t want to give parents a break.Everyone is just passing the blame no one called me back to explain as I requested.
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February 2022 by Rajinder Bajwa
i went to this store and ask guys about jordan 4 shoes they never reveal to me like they are going to release in store.but on 15 jan they release the thing instore. i think they only tell there friends about the good shoes so they can pick up the shoes.this is totally unfair to us.
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December 2021 by Jerico Ambrad
I had an excellent experience at the Champs Sherway location. My wife and I visited a couple fridays ago just to look at gift ideas for the holidays. We walked into Champs because I was interested in purchasing new boots. Nick, the associate helping us, was very polite and not pushy whatsoever. We decided to visit other stores just to be sure, but they had terrible customer service. For example, the employees at little burgundy just huddled together and chatted; no acknowledgment to the customers walking in. We went back to Champs and Nick had put the shoes on hold even without me asking, its like he knew haha. There were a couple of marks on the shoe that I didn't like so he went to the back multiple times to make sure we were satisfied with our purchase. Throughout the entire experience Nick made sure to make us feel like valued customers. Highly recommend!
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December 2020 by jay cann
Decent stock for drops, tried to get the jordan 1 mochas the other day but witnessed them being backdoored. I was told they were sold out by an employee but then saw another employee shortly after dap up his boy and hand him two pairs. Unfortunately, it depends what manager is working the day of the drop determines whether you have a chance to get a pair or not.
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December 2020 by Jessica Rego
Everyone is super friendly and helpful from my two recent experiences, I was helped by Nick and he was super efficient, personable and went above, and beyond in assisting me to get the runners I wanted!
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September 2020 by Subhashish Banerjee
Very good variety of shoes at decent price. Brought a shoe from there for which they didn't had my size but they quickly enquired in other branch and got it delivered to my house within 3 days. Not a kind of store which marks up the price 200% and later sell it for 100% like their competitors. When they give discount, they really mean it. I love to shop here.
