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December 2023 by Celina
Came by to look for a pair of matching shoes for my fiancé and I for our wedding. We were assisted by Robert, who is very knowledgeable, patient and made the experience very memorable.He went above and beyond to make sure we got the shoes we loved. I highly recommend him for anyone shopping here. And I will definitely be shopping with him the next time im looking for another pair of red bottoms!
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October 2023 by Punam Maini
Late with the review but OMG what lovely people. Was buying my first pair of "Loubs" . We were on the QEW highway to the Yorkville store and was reading their reviews (awful) . We very quickly turned around and headed to Yorkdale Mall store. So glad we did! Maryna was so welcoming and helpful, made sure I tried on multiple pairs and sizes to get EXACTLY what I wanted. Great service and love my shoes
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September 2023 by Annie Bohbot
Walked in with no style in mind and Robert was very helpful in finding what I was looking for.. recommend this location for sure.
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March 2023 by Marjan
Excellent service from Dana, she is so sweet and hrlpful. She Went Above And Beyond To Make Sure Needs Where Meet!, How Sweet!!!
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March 2023 by Harvey Specter
Recommended,I had agood experience wirking with Madina, she is a superior manager,
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January 2023 by O S
This store is a disaster, no professionalism, the management should seriously consider hiring people who can help and serve customers.
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December 2022 by Neda Mohammadi
Terrible customer service. had a horrible experience with the blonde lady that works there. i tried on a pair of boots and noticed there was a problem with the zipper and she blamed it on me and accused me of ruining it !!! she was extremely rude and made me feel very uncomfortable.
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December 2022 by ashley singh
I just bought my first pair of Louboutin’ sans the staff at this location were all so friendly and helpful!! This was such a welcoming experience, I’m excited for my second pair!
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November 2022 by Mav Cer
Went to this store and bought 2 pairs of shoes first for my wife then came came back later that day and bought a pair for myself! Great staff very helpful and patient. Maria was amazing. Thanks again
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November 2022 by Nik Certified
Went to this store and bought 2 pairs of shoes first for my wife then came came back later that day and bought a pair for myself! Great staff very helpful and patient. Maria was amazing. Thanks again
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September 2022 by Andre Chitolie
Great experience! I came there to buy shoes for my GF and Natalie was super helpful with finding me styles and figuring out sizes that would fit. Super down to earth crew, no pretentiousness.
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June 2022 by Ryan Christie
By far the worst customer service and communication of any store I’ve ever been to. Just shop online or at another store, they really don’t deserve the commission here
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June 2022 by Roland Kovacs
Always fantastic service. Strongly recommend dealing with Dana she is fantastic.
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May 2022 by Sara Hian
Customer service is beyond disappointing here. I wish I bought the shoes online. I would’ve had a better experience. The employees are a huge let down.
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April 2022 by Sayeh Z
Customer service was rather disappointing, the lady helping me acted like it was a chore to bring me different sizes/styles and kept walking away. Luckily there was one other lady there and she was a little more attentive.