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December 2023 by David C.
I love Costco. Long after REI decided to stop standing behind their products, Costco still does. They're one of the few retailers that has lifetime returns for non-electronics. It's saved my bacon on a few things over the years that you expect to have a long life but sometimes don't. Example: I bought a e-mower and trimmer (~$750) in Spring of 2022. In Summer of 2023, the dual battery stopped auto-switching. Were it any other retailer, I'd have to deal with the inconvenience of swapping batteries manually, or the hassle of shipping it for repair (4 year warranty). Costco lets me return it. I may wait for summer, when they carry replacements.I also love how they stand behind certain principles (refusal to raise the price on rotisserie or hot dog and drink). I don't even buy these items, but for a profit-driven corporation, it's a rare breath of fresh air.I wish they had a better mobile/web experience, but that's part of their strategy to increase foot traffic. I disagree with it but not enough to stop going.After 12 years of membership, I still learn of new services they offer. For example, in the past month I've learned they have free self service automatic tire air (and it's Nitrogen!). The inflators aren't perfect, but the service people nearby will help if the machines fail. They also offer discounted travel insurance.Also, I love their pizza compared to any frozen or most delivery places. $10 lasts for 4-5 meals.
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December 2023 by Ai Aisingiorro
They always give me the more expensive brand for the same drug even though my doctor sent them the cheaper one on the prescription. Every time, I need to wait for more than a hour to pick up one drug. Obviously, they want me to pay more if I don’t want to wait. horrible experience!
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November 2023 by Elana Magen
They’re rude, rarely answer the phone, they hung up on me even! And then automatically put me on hold! They’re disregard for customers is ridiculous. I overheard others complain waiting for 2 hours for a prescription. They have too high of a rating. 87%? Doubt it
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November 2023 by Fariba
Take a long time to get your prescription ready the you have to line up again for cashier
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September 2023 by Hasan K.
All groceries shopping under one roof great place, hygienic & quality products .A complete area for your home shopping . You can get everything of your need from fries to dry fruits. Everything at best available prices .If you are looking for condiments, spices, ingredients to cook a great meal at home , you would find that as well for its range of cheese , pasta , sauces, etcGreat courteous customer service staff always very helpful!
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September 2023 by Cameron Scott
This is one of the most inefficient pharmacy operations I have ever experienced.35 minutes to pick up a prescription and I know why. The amount of scanning, folding, tearing, sorting and stuffing that has to be done just to pick up a prescription makes every person ahead of you an additional 5 minute wait. And that doesn't include the number of times the counter staff has to leave and go walk into the back rooms to look for something or speak with another worker.Prescriptions should be checked, packaged and ready for pick up when the customer arrives just like every other pharmacy on the planet.
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August 2023 by Helene G.
Food was excellent. We made a reservation, but the restaurant was busy, so had to wait until a table was freed up. Given how busy the restaurant was, the service was ok.We certainly will go there again.
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August 2023 by Emmanuel L.
The pepperoni pizza is the best at this Wilson Dufferin location! The pizza at Warden Ellesmere location is sloppy with how they add their pepperoni.I went just before lunch on a Saturday and service was slow because it was so busy.And always loved Costco polish sausage which is still $1.50 deal with drink!
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July 2023 by Sujin C.
If you need to go to a Costco... This will suffice. The products are all there and the layout is the same as any other Canadian Costco. The staff are efficient and good at their jobs. The pierogies guy was especially nice and gave us good recommendations. HOWEVER don't eat here. When you get to the food section, it is chaos. There are 3 condiments (ketchup, mustard, and relish) that are not refilled or maintained. Sort of falling apart. The lids for the drinks were missing. And I'm pretty sure I got some kind of food poisoning from the hotdog. There's hardly any seating compared to the volume of people this location serves, and you have to ask for honey mustard if you want it for your chicken tenders. You can really tell Costco is trying to cut costs.
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June 2023 by Canadian P.
Decent selection, rude employees The good: it's Costco. There are samples. There are large sizes. There are things you need and things you don't, but it's fun to shop. It's a spectacle and there are some good prices and unique products.The so so: The selection at this Costco is okay, but I've seen better at other Toronto locations (Queensway). The crowds are dense and lines are long- even on Tuesday at 11am. However, the cashiers are efficient and lines move quickly.The bad: the employees at this locations are rude. They will snap at you for misunderstanding directions. Instead of saying 'could you please do x', they will say 'do x'. Their requests are often understandable and reasonable, but their conveyance is not. Like Costco. Wish I had a better location closer to home.
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June 2023 by Ali Golpa
Very happy with their service.
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April 2023 by Rivers Scott
I regret switching over to this pharmacy. I have a complex medical history with about 9 different prescriptions, but they can't seem to figure out how to get them all linked to the same account. It actually seems like they just don't care to fix this issue so I have to call in each time instead of being able to renew online.
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March 2023 by &rew
This review is for the *Pharmacy* - specifically *Maritess*I arrived to pick up my meds on a Saturday during a long weekend rush. After a very long wait in line, I learned at the counter that the automated system made a mistake!The computer called me days before to say pickup was ready for 1pm the next day (and I waited an extra one) - - but the computer called and promised the meds before any human on site could notice: They didn't have enough pills to satisfy the order!Totally understandable hiccup.Maritess was slammed, I was having a quiet, internal panic attack (totally out of my meds) and she put together a partial* order of what I needed despite being overwhelmed by crazies like me.Maritess is the reason I come to Billy Bishop location Costco - She's a consummate professional, and I only ever feel well taken car of when I pick up my prescription from her.
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February 2023 by &rew Anthony
This review is for the *Pharmacy* - specifically *Maritess*I arrived to pick up my meds on a Saturday during a long weekend rush. After a very long wait in line, I learned at the counter that the automated system made a mistake!The computer called me days before to say pickup was ready for 1pm the next day (and I waited an extra one) - - but the computer called and promised the meds before any human on site could notice: They didn't have enough pills to satisfy the order!Totally understandable hiccup.Maritess was slammed, I was having a quiet, internal panic attack (totally out of my meds) and she put together a partial* order of what I needed despite being overwhelmed by crazies like me.Maritess is the reason I come to Billy Bishop location Costco - She's a consummate professional, and I only ever feel well taken car of when I pick up my prescription from her.
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February 2023 by Anwar
Off shelf medicine
