-
February 2024 by Negin Dahya
I have bought a handful of nice things here for my kids as well as a sale sweater for myself that has been my winter staple. Recently a backpack I bought for my daughter had a clasp break just 4-5mo after purchase and I have to say, the customer service experience was exceptional. This includes personal text message communication and various efforts to resolve the issue that smoothly led to the owner providing a brand new replacement backpack, which is simultaneously warranted and also a lot! I feel like customer service has really declined in the retail world and this experience and the overall quality of goods from this store are really high and these good reviews well deserved! Thank you!
-
November 2023 by Jenna T
I ordered a Noralee dress on Sept 17 in size 2. I know this brand specifically includes matching bloomers in all garments size 2 and smaller. This exact dress on the Noralee site also specified that matching bloomers were included.I tried emailed a few times with no response. I called the store and they said bloomers aren’t included which is not true. After a bit of back and forth they agreed there were supposed to be bloomers. they would send the bloomers out to me asap. That was a month ago. I tried to email to follow up. Again no response. I called. The lady said the owner would call me to follow up. Never happened.At this point I feel taken advantage of. I paid for a product and did not receive the full set and now I’m being ignored.
-
June 2023 by Aaron Kopff
Super helpful, very friendly and wonderful all around service! Highly recommend Early Bird & Worm!!
-
July 2022 by Le Ching Vuong
A great spot for gift shopping and grabbing kid essentials in a pinch! Ordering online and pickup was straightforward and staff are always friendly and offering to help.
-
January 2022 by Haley Augustine
Thoughtful, cute, and unique clothes, toys, house & home. It's hard not to want one of everything in this store. Truly a Roncy gem of a store.
-
January 2022 by Emily Game
I can't recommend this store enough! Lea put together a beautiful bunch of balloons for my daughter's birthday that brought a whole lot of smiles to a pandemic birthday.Thanks again!
-
January 2022 by Allison Boyes
Early Bird & Worm is a gem. Such a lovely store with the cutest items and kindest owner.
-
January 2022 by Francesca Orla
Beautiful shop with amazing trendy adorable clothes and toys for babies and kids.
-
January 2022 by Reena Newman
LOVE this store. I can always find the most stylish and adorable gifts. Something cute for myself is always a bonus. Jenna is a gem and her staff are always lovely and kind.
-
January 2022 by Kaitlin Dupuis
This is the best kids store in the city - the quality and style of the clothing is amazing and the owner, Jenna, goes out of her way for customer service. Website is super easy to navigate but a trip inside the store is a must, it’s beautiful!
-
January 2022 by Aarti Kumar
An adorable shop that is now my go to for cute gifts and carefully curated items for my children. It is so nice to trust a business and know they are selecting some of the most beautiful and practical items for kids!
-
January 2022 by Kathy Ngo
I love the unique and sustainable products that EBW carries - you can really tell that they put a lot of thought into each and every item they bring into the store.I ordered online for curbside pick-up for the next day, they had my order ready within the hour! Very convenient and friendly service. Worth the drive down from Pickering to support a small business doing so much for the community.
-
January 2022 by Sarah Timmins
Such a great neighborhood store. I always find something I need or love there. Recently bought some super cute storage crates and some gifts for Xmas.
-
January 2022 by Brian
One of the best shopping experiences I’ve ever had. Yiranda? was friendly, knowledgeable and a problem solver when it came to my needs. I will definitely come back and look forward to maybe one day, learning how to spell her name correctly. ?
-
December 2021 by Simon Lam
Super fun store to shop at when I'm looking for stuff for my nieces and nephews. The staff is always helpful. There are a lot of cute clothes that your generic boxstores don't have. Always feels new when I come back looking for gifts cause they carry the latest and coolest stuff.
