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September 2023 by James Thompson
I've rented cars here for years through significant staff turnover as people get promoted to other locations. They're consistently attentive, helpful and businesslike. We recently rented from a competing rental agency in Winnipeg: the experience sucked, & reinforced our feelings about the consistent solid service we've received at Enterprise, especially this location.
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September 2023 by Ryan Fostner
Setup a reservation for a car was told that reservation was fine and everything is good. Show up the only vehicle they have is a 4x4 truck with an open back and told that I would need to take it, upgrade at cost and wait for the vehicle to be driven from another location, or cancel. A truck is not a car. You need to advise sooner than at pickup for to the reservation
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September 2023 by Ina Plays Piano
THE WORST EXPERIENCE EVER.we went about a month ago to make a reservation and ask the salesperson if they were open for civic holiday and he said that yes they are going to be open.A week before we went to make sure that everything was as planet the same person denies that he told us that they will be open for the long weekend.The day that I went to get the car I asked him for the GPS and he said that it willcost me 15.99 per day.I got the GPS and it wasn't working.When the store manager came with another one he told me that the price was 12.99 so the salesperson was a liar and a the theef .I would not go and rent a vehicle from them anymore.
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September 2023 by O Carvalho
Excellent service, always on time driving me back and forth cars are in great condition and clean. Highly recommend 10 out of 10!!!
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July 2023 by Erick Ramirez
The service and the people that work there are fantastic. Very friendly and make renting a vehicle super easy and stress free.
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June 2023 by Giulio Moro
Great to deal with and convenient. Good selection of vehicles as well.
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May 2023 by youvaraj.c Babu
Wonderful folks in here. Got an upgrade at reasonable rate. Their cars are well maintained, clean and perfect. Just walk in.
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May 2023 by Lorna Huber
The best place to get a Rental Vehicle. I give the Staff 500% on everything, Service, Friendly, Professional and willing to get you what you prefer to drive (of course if they have it). I wanted a key ignition, they had a couple. I got a Kia and wanted to buy it upon return as I was so pleased with it. Unfortunately, they don't sell to Clients at this time.WOW they were Awesome and I'm a Senior.
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May 2023 by Bartman
Enterprise to the rescue. When a warranty-related fix to our Cadillac at nearby Old Mill car dealership was going to to stretch into the next week, Enterprise was there for us, getting us into a similar and better model for the time. Alice and her team worked quickly to deliver the vehicle on a busy Friday afternoon, clean and ready to go. Their follow-up with us a day later (we just returned it to our dealer) was welcome, ensuring everything was to our satisfaction. We'll done Enterprise.
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April 2023 by Zed One
Needed a rental to drive 10 hours to the US. Originally asked for a bmw sedan or benz suv. Had a technical issue with my phone not connecting to Android auto on the bmw and thank GOD for that. This error saved my road trip. First off the entire staff that day consisting of 6 people were amazing, from the car detailer, to the front desk people to the manager hichaan, everyone tried helping out with the issue and tried getting me another vehicle, the big tall guy was very helpful and I'm incredibly lucky I ended up with the cadillac xt5 SUV, we had a lot of stuff and it was big enough to hold all our luggage and made for a comfortable safe trip through the storm. I live far from this car rental place and I've dealt with several car rental places in the past and I have to say, I'll drive down here anytime and refer them to everyone I know with the customer service that was shown to me. All 6 people that day were amazing, but especially hichaan and the big tall guy.
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March 2023 by China Howard
This is the best Enterprise, experience and customer service wise! We have been waiting for our new car for about 8 months so I've rented a car at least once or twice a month out They are the only ones that offered pickup and drop off service, I didn't even know this was an option! The service is always top tier and everyone is super friendly. I ended up getting an upgrade a few times so that was definitely a plus as well!
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March 2023 by Jithin V. P
Experiece was great until the last bit happened. One star for the drop off. The guy from Guelph would tell you why. Learn service again bro before you start telling you will do this or that. Living your life here you should have and could have done is learn since you're coming 1 hour for work to do customer service. Fist bump after that you douche. Really! Stop wasting others time. Ended up getting an hour bus ride where it should have been 20 mins if dropped rightly as he said and if said 'No' to my request id still have reached in 45 minutes anyways.The policy to drop off in Enterprise should be done right not amidst the hurries or worries of employees having to get somewhere soon and leaving customers stranded at some other location not even having the courtesy to drop off the nearest bus stop. ????
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February 2023 by Babak ch
If you want to be so stressed about getting back your deposit (I still haven’t received it) and experience their mistakes by charging you more, try this rental company.
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February 2023 by sergio galarza
My experience with Enterprise was one that will stay with me for a long time. The customer service that was offered and executed from the moment I started with them to my final interaction was beyond superb.I was picked up from my body shop and taken to Enterprise and matched up with a vehicle that was similar in size to my own. Toni was great and did a full walk around and made sure I understood the terms and answered any questions I had.When I returned my car I was greeted with a smile and serviced within 3 minutes of arriving. I was given a list back to my body shop and that was it. Simple easy and well beyond any expectations I had.I will be returning and do recommend that you visit this team when in need of a rental.
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November 2022 by Matthew Soares
Tony Montana was an incredible person to deal with. Got me the exact car I was looking for, was professional, friendly and it was a quick and easy and hastle free process with him! Would definitely recommend the Dundas and Windermere location to anyone I know. 11/10
