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December 2023 by Matt Thomson
My experience at this store was great! I was helped by Emily. She was incredibly helpful in my search for a new watch. She was considerate when listening to what I was looking to find, knowledge about all the watches features, and let me know my options for purchasing.I did not end up pulling the trigger but she made my options clear and was very courteous despite me taking up her time.
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December 2023 by kevin fleetwood
I was shopping for earrings for my daughter and I got amazing help from Emily. She showed me all sorts of options and help me with suggestions. Help like that is appreciated for a guy that doesn’t shop much.
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December 2023 by Emily Cooper
Staff is great Yegi is very helpful and informative. She is very knowledgeable on watch and jewelry repairs. Repaired & cleaned all my jewelry I inherited.
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November 2023 by Les Slimmon
Emily helped me buy my first Omega watch. I chose the Blue on Blue Seamaster Pro 300M. Thank you for the excellent service Emily! Thank you also to Dustin for helping size it perfectly.
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November 2023 by Luis Fernando Zeballos
I visited this store today and was impressed with the friendliness and efficiency of their staff. I had a small problem with my watch, as it was too big for my wrist and needed an adjustment. The store team not only greeted me with a smile but also solved my problem within minutes.Thank you to the store staff for your excellent service, I will be back in the future and will not hesitate to recommend you to my friends and family!
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October 2023 by Jennifer Gordon
Dropped by the Toronto Eaton Centre location as I required links removed from a watch purchased elsewhere. Ryan (manager) resized my watch without hesitation which was much appreciated.
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October 2023 by Rich Nu
Dustin showed me their great selection of Omega watches. Might buy the limited edition 007. No time 2 die. The last Daniel Craig movie.
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October 2023 by Shone Mousseiri
Best service ever! Yeganeh was very lovely and helped me with adjusting the size of my watch strap even if it was bought from a different retailer. Will come back again if I’m planning to buy another watch.
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September 2023 by Doug R.
The customer service in this place is very poor. One of the sales reps, whose name starts with L and is of Asian descent, doesn't know how to talk to customers without being rude! She snap at customers randomly, which is bizarre! This place needs a desperate makeover!
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August 2023 by Jaime Lee
Service was provided by Ms. Ada Chiu. This was my first watch-buying experience, and I couldn’t have met anyone better and knowledgeable in watches to help guide me in this experience. Ms. Chiu is a kind, warm and respectful individual who supported me to the end, helping me with sizing with another kind watch mechanic and helping me understand the varying functions of a watch. I strongly recommend Ms. Chiu for your service and hope you have a better day after the service provided by her! Thank you very much!
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August 2023 by G Bougardis
Mark Quong, Service Manager, Yorkdale European Boutique has serviced and repaired my higher end Hamilton (x2), Omega, and similar watches over the past decade with exceptionally great customer service, quality of care, and excellent service at a reasonable price. I would highly recommend Mark Quong and European Boutique for watch service and repair.
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August 2023 by Daniel Shen
Service provided by Dustin Silver was a wonderful experience. He is a watch expert and he sized my bracelet perfectly the way I like! I highly recommend Dustin to anyone who is interested in Omega watches.
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August 2023 by Duannuo li
I got my first watch from them. I had no intention of buying a watch (especially a luxury watch ), I walked into the store, it’s very bright and luxurious. Jasmine who can speak perfect Chinese, helped me try on so many different watches. She is so good at helping me figure out what I need to be my first watch, and make me so comfortable and I didn’t feel nervous anymore, because I didn’t know anything about these brands and my English is not good. Then we decided to get a Longines leather strap watch. It’s so pretty and very retro, she said its vintage style is very trendy, and I agree. Even though this watch is way more expensive then I thought I could spend, but it feels and looks different than other brands we tried at beginning. Couple days later, I contacted her about if I can change to another color (I didn’t wear mine ), she helped me did an exchange. It’s a $2000 watch, I wear it everyday now. I like this store.
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August 2023 by Kiese Giriboni
I had an amazing experience at European Boutique! The selection of watches was fantastic, and the seller, Dustin, was incredibly helpful and knowledgeable. Their excellent customer service made the entire shopping process enjoyable. I highly recommend this store for anyone in search of a quality timepiece and exceptional assistance from Dustin
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August 2023 by Kevin Mikailian
Kind, efficient Staff. Dustin helped me get my Tudor watch Strap back in place. Oh, and a lovely selection of top grade watches. Do. It hesitate to visit this shop!!