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February 2024 by MARIA REZAEE
best customer service, amazing deals, cheapest
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January 2024 by Saeed Darvishy
Do not doubt that both of them are fraudsters, especially Farzad. I had just arrived in Canada and Farzad took $775 from me to set up the iPhone 14 purchase contract and said that $775 would be deducted from the original price, while nothing was deducted and he put all that money in his pocket.
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December 2023 by Amir Firooz
Thank you for your very professional customer service and giving us an incredible deal just before the New Year which we couldn't come close to get from any other provider or shop. Thanks also for the generous gift of the iPhone 15 cover.
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December 2023 by Kian Fotoukian
Manor of representatives are so good and they offer the best plan , Mr Farzad and Mr ardeshir are so friendly and well behave
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December 2023 by Aynaz
THIS IS THE WORST PLACE EVER. I went there to get a sim card and they told me they have this special offer with 120 GB internet. Later I found out that I only have 40 GB and that they actually scammed me. The owner is super rude and entitled and does not care about his customers whatsoever you need to avoid this place at all cost. They are literally theives.
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December 2023 by parastoo golzarian
I would not recommend this place at all. The customer service is the worst. They convinced my mom to change our wifi service and honestly its the worst internet service we’ve had. It constantly disconnects during crucial tasks and we are left with no internet for the whole day and i have to constantly call and figure out what went wrong each time. The owner is also super rude and entitled.
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December 2023 by Parastoo Golzarian
WORST PLACE EVER. my cousin bought her sim card from there and they told her that she had 120 GB initially she later found out she only has 40 GB. They also convinced my mom to change our wifi service and guess what its the worst service ever. I genuinely think that fido should do a thorough investigation for this location as they are constantly scamming people.
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November 2023 by kelly yoo
This store is unfriendly, irritable, has a lot of racism, and the service is the worst. It's a very bad place
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October 2023 by Helal Atmar
Quality customer service. Problem solving and solution oriented agents. Highly recommended.
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August 2023 by Ghazaleh Jalali Khalilian
I had an extremely disappointing experience with the customer service at Fido, specifically with the customer representative named Ardeshir. The encounter was marked by rudeness in both verbal communication and body language. Ardeshir exhibited a complete lack of empathy and showed no interest in addressing my concerns or providing any form of assistance. It was evident that he did not care about my issue and seemed more interested in brushing me off than resolving my problem. The level of customer service displayed by Ardeshir was truly abysmal and left me feeling frustrated and undervalued as a customer.
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June 2023 by Ata Atabak
The two Persian guys working there are super rude to customers. Behind the call and in person, they don’t answer properly and think the customer should know everything and answer in a bad tone if the customer asks questions.
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March 2023 by Amiran Taheri
The best customer service I have ever seen Mr Farzad and also Ardeshir are very supportive and knowlegeable .highly recommended???
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January 2023 by Amin S
A great Fido branch with helpful staff. They provide you with the best plans. I’m satisfied with the plan I got. I will go there again one day!
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January 2023 by morteza kazemi
AMAZING SERVICE AND EXPERIENCE I GOT FROM THIS STORE. IVE BEEN TO MANY STORES BUT THE STORE REPS AT THIS LOCATION WERE AMAZING I WILL GO BACK AND WILL RECOMMEND THEM TO MY FRIENDS AND FAMILY
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January 2023 by Naz Gh
Best Fido store! I've been their customer since 2010 and consistently received the best customer service and deals. Professional staff who take good care of their customers and always very patient and helpful. I highly recommend this store.
