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January 2026 by Achsuthan Selvarajah
I went in to the store lookin to buy shoes for my cousin but in reality the shoes were for me I was able to defeat my anxiety of small feet because of the 2 girl workers there they really saved my life and I was able to gain confidence without them I wouldn’t be here right now # give them a raise
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December 2024 by Ojash Khurana
I had an amazing experience at the Food Locker store in Eaton Centre, Toronto! The entire staff was incredibly helpful and attentive, making sure I found exactly what I was looking for. A special shoutout to the manager, Meach! Highly recommend stopping by if you’re in the area!
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December 2024 by Omar Sidawi
Isaac has to be the nicest person on this planet he was so nice and respectful and the service was A1 thank you Isaac
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December 2024 by Roma Le
Just want to send a special shout-out to Mia!
Top-notch customer service! Despite she was tired she still helped me exchange shoes, which due date has passed, with a smile and huge patience!
Thank you so much!
P.S. give her a raise 😁
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December 2024 by Dylan Liu
I was shopping this footlocker and bought lots stuff, there is a cashier called cherisse，she had great service and she helped me with all my questions out and all the time keeping smile. This is an incredible service I never seen. Definitely I will shop again in this footlocker!
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November 2024 by Meach DaSilva
Has to be the biggest selection of performance basketball sneakers in the city
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October 2024 by harpreet gill
The store manager Jordan is very rude person, customer service is really bad. Jordan treats customers like trash.
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October 2024 by Bailey Gallinger
My boyfriend and I were here a few days ago. We are not from Toronto so we were looking at what they had in comparison to what we have seen at other stores. We managed to find a pair of shoes that my boyfriend has been eyeing. We were helped by a young lady (the receipt says Charisse, not sure if I spelt that correctly!!)
She was very friendly and helpful and made sure my boyfriend had the right size! We did not feel pressured to buy and had a great experience here!
Thank you again Charisse!!
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September 2024 by gaetano fratepietro
Worst team ever!
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September 2024 by Chris Armstrong
Bought shoes online, picked them up and wore them around the center when I realised they were a half size too small. I tried to return them but they got dirty so I was asked to clean them. Returned again with the shoes in great condition and the manger exchanged them without issue. Fair is fair, it was my fault they got dirty and I was grateful they were exchanged. Great customer service, always appreciate being treated fairly and the staff were great. Thank you!
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August 2024 by Devin
The employee that helped me was nice
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August 2024 by Amit Deshmukh
Nike shoes purchased from Foot Locker at EATON Center by paying over $125, damaged in few days. No support by Foot Locker staff. Instead of helping they asked me to contact Nike and said it’s normal ware and tear.
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August 2024 by lucy
Bought shoes at the Eaton Centre location today- sales assistant Chioma was incredibly helpful and brought out a great selection for us!
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August 2024 by Thomas Petrie
I'm too known
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July 2024 by Ray Colle
I visited downtown about a week ago on Tuesday. Apologies for the delayed review, but I couldn't resist sharing my fantastic experience.
Upon entering, I quickly found the pair of shoes I wanted. Cherisse , who was already assisting three different sets of clients, greeted me warmly and was ready to help with a smile. She effortlessly managed the interaction, bringing out 5-6 shoe boxes, multitasking, and communicating seamlessly. Cherisse was on top of everything; I didn't even have to ask twice because she understood and listened. When I mentioned a concern, she resolved it promptly. You can tell when someone knows how to do their job.
I even had nails on and couldn't tie my shoes, but she helped without hesitation and it’s not even in her job description. It was a level of service I've never experienced before, and it genuinely made my day.
Even the employee who rang me up was sweet, though I did not getting her name.
Cherisse, I want to thank you personally for your exceptional assistance. I didn't get a chance to say it in person, but keep up the excellent work. Your dedication is truly admirable and inspiring, and can puts a smile on people’s face.
