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August 2023 by Fadi Semaan
Got to Johnson today and could not decide which sofa or sectional to choose. Pat approached us and engaged with us. Personality wise he was extremely engaging, knowledgeable and friendly. Ready to help and make.things easier for us. We needed to buy something available in stock since we had no couch at home now. Pat offered us the possibility of a free loaner which mean we can order a custom. The choices and variations he offered are endless.During this visit we bought the custom sofa we wanted and in the fabric we choose. Even we selected the loaner too.What is also impressive is his advice to wait on buying additional accent chairs and table until we got the Main sofa.I highly recommend them.
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June 2023 by Derek Motley
Just received my custom size sectional, what an amazing piece of furniture. Been going to GH Johnson's for 20 years, best quality I'm Canada. I big thank you to the entire Johnson Family - Thank you!
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June 2023 by Jason Sills
I have to start by acknowledging we haven't received the furniture we ordered today as yet (if any issues arise with the delivery on Friday next week, I'll update).But the service was amazing!!!!I brought my elderly aunt (83) in to look for a few pieces of furniture for her new apartment. From the moment we arrived, the staff went above and beyond to assist us. My aunt is in a wheelchair and we were directed to a side entrance to get her inside much more easily. The staff hit the right note immediately and made her feel very special and catered too.We were there for the better part of two hours and through the entire process of picking pieces & fabrics etc, the staff were just amazing!!!The prices were reasonable and I'm hoping we'll be happy with the quality when the furniture arrives.Based on my experience I can't recommend GH Johnson's enough if you want great customer service and knowledgeable staff!
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May 2023 by S DC
Matthew & Patrick are awesome! I’m so glad I stumbled upon this place because I had been looking for a good quality sofa for months. I had a particular style & budget in mind and this met both. Matt also provided a loaner couch for the meantime- which is incredible! I highly recommend :)
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May 2023 by Sarah DC
Matthew & Patrick are awesome! I’m so glad I stumbled upon this place because I had been looking for a good quality sofa for months. I had a particular style & budget in mind and this met both. Matt also provided a loaner couch for the meantime- which is incredible! I highly recommend :)
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April 2023 by Vanessa Perdue
Definitely the best prices for furniture vs typical retail stores. Great selection if you look at the catalogues. We ordered 2 beds manufactured by GH Johnson - no delivery delays, seem like good quality, excellent delivery experience. We also ordered some dining chairs - although there was a delay in getting these from the manufacturer, GH Johnson provided attractive loaners for the duration of the delay.
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February 2023 by Avi Zur
always buy our sofas and beds there, never an issue and always high quality and good service, thank you patrick!
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January 2023 by Arthur E.
ZERO stars!! Absolutely horrible. Which is very unfortunate. Great product, great price. Patrick is a horrible horrible person. Rude, condescending, lying, non-existent customer service! Both my wife and I were treated so rudely when attempting to get a status update After 5 months of waiting and 5 calls-no call backs. Then when I asked if I would actually get a call back this time, I was told I need to get my life in order, my order is being cancelled, followed by being hung up on. I can't believe this guy is still in business with this type of treatment. I wish I could explain in more detail what was just said to me. Please people, although their product is actually good stuff, please do not support these type of people
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January 2023 by Private User
My elderly mom bought dining table, chairs, bench and was super happy.
They even changed the table for her for free when she felt it didn't look good in her space.
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December 2022 by The Counselling Clinic
I love GH Johnson. It’s our go to when we are looking for specific pieces. Mark has been so helpful, kind and cooperative. We had a couch made there, our headboard and got our kitchen chairs from them. All the pieces have worn well and we are so happy with them. Mark is super friendly, attentive and responsive. Highly recommend.
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November 2022 by Katherine Stuart
We had an amazing experience and can’t recommend GH Johnson enough. Our sectional was about $2,000 less here than other stores were selling it. Plus GH Johnson offers breakdown service so all you need to know is that it will fit in your space, and not worry about logistics of getting it down the stairs! We panicked when it was delivered whole (not broken down) but they managed to find 2 of their team willing to come in at 8 am on a Saturday morning to take it apart, move it into our basement, and rebuild it. Will definitely purchase from GH again when we replace living room sofa.
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October 2022 by Peter Stevens
Patrick was a pleasure to deal with and was able to provide us with quick delivery on a couch and bedroom set. Great quality and pricing. Definitely recommend this place to anyone looking for furniture.
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September 2022 by T M
I love GH Johnson. It’s our go to when we are looking for specific pieces. Mark has been so helpful, kind and cooperative. We had a couch made there, our headboard and got our kitchen chairs from them. All the pieces have worn well and we are so happy with them. Mark is super friendly, attentive and responsive. Highly recommend.
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September 2022 by Richard Markman
Outstanding furniture store. Mark is a super nice guy who goes out of his way to help you. Great value. I highly recommend them.
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July 2022 by S B.
DON'T SUPPORT THIS COMPANY! Patrick comes across as a nice guy but DON"T BE FOOLED. He ADMITTEDLY lied on a least 2 occasions about my orders completion and delivery status. I placed my sofa order last September. After the worst patronizing customer service, I have ever received, a lack of returned phone calls, and 10 mos. later I finally made my way into town again and got a refund. Patrick really could have cared less. I was told larger orders were priority though I had been waiting all this time. I could have blamed it on covid but it seems this is a pattern and the way this company does business. Now I wouldn't even buy a felt protection pad from him. DON"T BUY ANYTHING UNLESS YOU LAY YOUR EYES ON IT-EVEN THEN THINK TWICE!- DO YOU WANT TO SUPPORT A BUSINESS THAT DOESN'T HAVE EVERY CUSTOMER'S INTEREST AT HEART?
