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March 2024 by Touhidul shuvo
Best Shop in canada
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February 2024 by Malcolm J. Cardoza
The staff are super friendly and knowledgeable. Always giving great recommendations for my sweet Mango boy. ?
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February 2024 by April Ann
In response to your comment— I’ve only lived here now 6months.After coming here to your review section I’m not surprised by your response. One sided always.I’ve already found a new pet store with much better customer service. I stand by everything I said.Completely disappointed with the manager here.I purchased raw food recommended by one of your employees the day before. She specifically said let us know if your dogs like the food and turns out my dogs did not like it, so I went out of my way to call the next morning so I didn’t walk the 15 min there and back for no reason.I explained this to the manager he said we will take it back. Great, head over just for him in person to now say we will not take back raw food. I said why didn’t you tell me that on the phone.. he said you didn’t ask. I said .. you should have asked me if it was raw or not. You’re the manager you know the return/exchange policy. Which is why I called first.You were quite rude in the store, you would not even let me just exchange it for something even though you made the mistake and you told me basically, to leave and to write a review so here you go.You lost a good customer for many many years over $17.99 terrible customer service.
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February 2024 by Korrado Alexandre
great staff, great policies and amazing customer service. I’ve seen them keep a level head even with unreasonable people ahead of me giving them trouble. Thank you all for being part of the neighbourhood
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October 2023 by Barbara Willis
Your response is not the truth and you know it. Playful puppy???? The dog was rambunctious not playful. No one saw the dog jump me??? You did and it seems your manager did as he was familiar with the situation when I called later that day. As I stated, you have little regard for customer comfort or safety. This is not a response of a conscientious owner.While in the store recently a strong medium sized dog jumped me from behind while I was looking for an item near the store entrance. The owner who had difficulty controlling her dog....even when leashed. . could see I was uncomfortable around her dog. I moved away from them and the dog jumped me. The store owner saw this. I advised her I have a back problem (and clearly I was upset). Her only response was a very cold stare.... she said nothing.! This is a small store and it was busy at the time. There is very little room to move around, particularly at the front. As a senior and after advising the owner of my situation, I expected a civilized, reasonable response, not a cold stare. I later suggested perhaps medium or large dogs should not be in the store when it is busy as space is so minimal and merchandise jams the aisles. Her response to this was negative. This owner appears to have little regard for customer comfort and safety.
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September 2023 by Biki Isabella
Piccolo loves going there, always treats and water for him. If I need something they don’t have they order it and I get it the next day. Very healthy food for our animals. Thank you for caring about our little ones
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August 2023 by Christin Tonkoshkur
The only store (even in the chain of Global Pet Food) that helped to find and order the nutrition for my dog!!! The staff is very helpful and professional. It is so pleasant to visit this store every time)))
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August 2023 by Mirna Misevic
Nice store, but they don't have vitamins for cats in form of treat which my cat loves
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August 2023 by kelly green
Friendly and knowledgeable staff. They carry a vast array of excellent pet products from food to nutritional supplements, toys, clothing and more. Global Pet premises are kept in immaculate condition and stock in everything is plentiful. An excellent choice for all your pet needs.
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August 2023 by Samantha K
Best staff and my dog looks forward to coming here on our walks! Also good selection of cat products.
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June 2023 by Jaz Parks
Great people with lots of love for the pets and very helpful and knowledgeable about food and snacks.
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June 2023 by Elijah Strome
Always welcoming and have a lot of variety for cats and dogs and some things smaller animal's great store.
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April 2023 by Alexandra K
Finally found a leash that met the size and length requirements I was looking for and it was well priced. Very pleased as the items available.I think the woman at the cash was having a rough day as I made a comment about being happy to finally finding the item I was looking for. She ignored my comment and asked me if I wanted a receipt and said bye. The other man working was nice though and asked if I needed anything. Hope she has a better day ☺️
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March 2023 by VoudouLounge
I didn’t spend much time here as I just popped in quick as I was walking by in that area and it seems like a nice little store. I am giving them a 5 star rating because the service was great and everyone did an awesome job trying to help with some treat recommendations. They also have a complimentary customer parking spot as well and their is more parking on the adjacent street. I’d return again if I’m ever in that area ??
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March 2023 by Morris Zelmanovitch
Global Pet foods is our local pet shop in Midtown. Friendly staff, lots of different products. They have our hard to find dry cat food from Italy... they also have a nice selection of cat toys and cat nip. Sorry no info about dog stuff, they do have lots of stuff for dogs but I don't have a dog so I don't really pay attention. Good store, good staff. Go see them. Oh they also have a loyalty program.
