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December 2023 by Cindy Kosavic
My husband and I came to Harry Rosen today and met Raymond Moseley, WOW what an experience we had! Raymond was so kind, professional, knowledgeable, attentive and such a pleasure to speak with! The overall experience with Raymond was as like nothing we have had before, I had a blast and I wasn’t even shopping for myself!! The staff at this store is super friendly, and everyone treated us with such respect. Raymond has now become our “go to” and we look forward to meeting with him again. Thank you Raymond for making our experience so special!
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December 2023 by Sharon Cherry
Russell, in the fragrance department, has a wonderful personality and it was a pleasure to be served by him. He’s an asset to Harry Rosen who displayed excellent customer service that one expects when you shop at a luxury men’s store.
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December 2023 by Silas
A great store. I brought a garment for alteration and they did an amazing job. If you are looking for luxury mens clothing, then this is your store. Keep up with the excellence HR!
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November 2023 by Adam J.
Do not order online. I paid extra fir following day service. It's now several days later with no package, nobody to inquire with, nobody returning calls. I should've looked at the reviews before placing my order as they are spit on regarding customer service.. i will never make another purchase from HR, and I definitely do not recommend this store to anyone looking to spend large amounts of money expecting high quality customer service.. I will now be calling my CC company to see what can be done from their side.
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November 2023 by Vanessa
The valet worker, David, parked my car here and did a wonderful job! He and his whole team are extremely friendly yet professional! They made my Yorkville experience amazing!
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October 2023 by Marcello Garcia
Friendly staff, very wide range collection. Only downside is the availability of sizes. They run really low on stock for some sizes.
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October 2023 by Nathan Po
I had an amazing experience buying a made-to-measure Harold suit. Stephanie was the one walking me through the process and took great care of me, incorporating my preferences and guiding me through her suggestions based on when and where I'd be wearing the suit. The overall process took 2 appointments (1st was the initial customization and fitting, 2nd was final touches) and I had my suit within ~5 weeks.
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October 2023 by Darrin Zweig
Had an amazing experience with Ashley Haul updating my fall wardrobe . She is always prepared, thoughtful and fun with her suggestions.
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August 2023 by Наташа Шостак
We had an amazing experience with Juan Cortez helping my son to buy his graduation suite and shoes. We are truly and sincerely grateful for that day, you are the most professional guide in the world of fashion, you see people and their stories rather than sizes and shapes. Thank you again and again for your vision, for your heart you put into us!
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August 2023 by Mary Mizrahi
I went to the Harry Rosen store on Bloor St to buy something for my sons and the sales person was very nice but the female store manager was very rude to her staff and it made me uncomfortable so I left.
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August 2023 by Craig Applegath
Just a quick shout out to Devin Kouri at Harry’s Bloor St Store. He’s been assisting me for the past 6 months or so, and he’s always a pleasure to work with! He never fails to put together some great options to choose from, and has a great eye for material, colour and fit. He’s also willing to make that extra effort. For example, once when I was in a time pinch, he personally dropped off a purchase to my home. Thanks Devin!An update to say they Devin had continued to go beyond the call of duty in assisting me this summer! Thanks for all you assistance, Devin!
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July 2023 by Joyce Ng
My fiancé and I had the pleasure to work with Stephanie A. for our upcoming Wedding and she made the whole suit shopping experience a breeze. Her expertise and fashion sense helped us tremendously and assisted us with a Custom Suit that made him feel confident and comfortable. Thank you!
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July 2023 by Liam Morantz
Mauro Reda at the Yorkville location helped me design and size a suit and a tux for my wedding-- not only was he professional, knowledgable, and creative, he also made it happen on a rather tight timeline. Definitely worth looking into made-to-measure if you can work with him (Steph is great too!).
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July 2023 by Bella gail
I recently had the pleasure of experiencing exceptional service from Devin, an associate at the here. His attentiveness, extensive knowledge, and friendly demeanor truly made my shopping experience memorable. I don’t know much about suits however, found he was well educated on the topic to guide me.What impressed me the most was his remarkable attention to detail of my selection. I am very pleased
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July 2023 by Tim D
Shout out to Ashley Haul at the Bloor Street Toronto flagship store. She is a phenomenal style advisor and helped fit me with new suits. I am getting many compliments from my work colleagues. Excellent customer service. Thank you Ashley for your amazing support and assistance.
