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February 2024 by Jellymaca
Recently got my ring resized here. They were super friendly and the resizing only took 1 day. Highly recommend. Will definitely come back for any future jewelry needs ?
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December 2023 by sarah8
Lovely family run shop
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December 2023 by Alice Chan
We were a bit last minute when looking for our wedding bands ahead of our wedding. Thach and Linda were extremely accommodating with our deadline, preference and budget. The appointment only took 30 minutes and we were walking out happy, knowing our desired wedding bands will be ready for pick up in time for our wedding. Thach and Linda made this process of the wedding planning extremely at ease and fun.
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November 2023 by Katie Jacob
Came here for a watch battery replacement. Super friendly and helpful staff.
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October 2023 by Jeremy Cheung
Great experience with Thach, Cindy, and the team! They were very professional and patient in designing the ring with me through email & video calls, and shipping to Vancouver was quick and efficient. When we were in town, resizing was done quickly, and even delivered to me. I couldn't have been happier with the decision to go with Hollywood Diamond!
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October 2023 by Jimmy Quach
Thank you to the Thai family who provided my fiance and I an excellent experience at Hollywood Diamond!I had already (surprise) proposed to my fiance with a placeholder ring - the next step for us was to start shopping. We heard about Hollywood Diamond through word-of-mouth, and thought we could sit down to educate ourselves about diamonds, as well as try on some settings. Thach and his wife had the patience of saints to sit down with us for 2 hours to educate us on the 4 C's of a diamond, lab vs. mined, sizing, settings, literally any question and concern we could think of - Thach took seriously and alleviated our thoughts. Overall, it was a very pleasant, low pressure experience and to seal the deal, the pricing was unbeatable when we compared to online retailers.The cherry on top was that we were visiting from Vancouver, and Hollywood Diamond was able to get the ring completed for us in 10 days! That's unheard of, and we are grateful to the Thai family for going above and beyond.
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October 2023 by Kevin
I recently purchased an engagement ring from this family-owned business, and I must say it was a fantastic experience. Thach (owner) and his wife (Nina) were not only friendly but also incredibly patient throughout the entire process. What I particularly appreciated was the education on diamonds they provided. They took the time to understand what I was looking for and offered valuable insights without making me feel rushed or pressured in any way. I highly recommend checking them out for any jewelry needs; it's truly a gem of a place!
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August 2023 by Nio D. S.
Hollywood Diamond were superb throughout the designing process all the way to the end. Cindy helped me picked out the best engagement ring according to what I had in mind, and even more! The engagement ring was designed with smooth bevel around the diamond to accentuate the rock.The box that the ring came in was of a quality. It came with a tiny LED light that shines directly onto the diamond.It was more than I could ask for, and more that I imagined.Thank you!
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August 2023 by Erwin
Went to multiple locations for an engagement ring, a friend recommended Hollywood Diamond. Their quality and price is unbeatable! They are all so knowledgeable and so friendly! Highly recommend getting your jewelry here!
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August 2023 by Dhruv-Lavanya 2022
The nicest person ever!! I went to them today because my ring was too small and I needed it cut right away. My finger was pretty swollen, I gave them a call in the morning and they asked us to come in. The guy at the store is one of the nicest and kindest person ever. He was gentle and tried his very best to cut the ring without giving me any discomfort. He also offered to polish my ring for me. We would be coming to him for all our jewelry needs from now and will recommend his store to everyone. His jewelry collection was great too! He is the best and the sweetest. His kind gesture made my day and I told my husband I only want jewelry from his store from now on.
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June 2023 by Joseph Nguyen
Hollywood Diamond made ordering our wedding bands across provinces very easy. Linda was very responsive, patient, and knowledgeable. With our wedding band ideas and inspirations, she guided us to choosing the best materials and sizes to ensure our design visions came true.The finished products were even better than what we imagined. We would not hesitate to recommend to any friends or family!
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June 2023 by Sydney Kwan
Prior to Hollywood Diamond, my fiancée and I visited many jewelry stores whose goal were to sell us the biggest diamond within my budget. However, Mr. Thai not only educated me on diamonds but helped me create the engagement ring that my fiancée dreamed of. The overall experience was extremely pleasant and stress free for such an important milestone. We will definitely be visiting them again for our wedding bands and future jewelry needs.
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June 2023 by Lee Nguyen
After a decade of dating I was searching for the perfect ring for the engagement. Mr and Mrs. Thai were able to educate me on the characteristics of the stones, setting and band to build the ring. The finished ring ended up being very fast. The box that was included was a very nice box that lights up ! We had gone back to get the ring sized and for my fiancé’s initial visit, Mr and Mrs Thai briefly explained on the paperwork as well as care of the ring. Mr Thai also showed the differences of the clarity and colour of stones under the lights to my fiancé. Overall, we’ve had a very pleasant and informative experience at Hollywood Diamonds. I would not hesitate to recommend them if a friend or anyone asks about the engagement ring. We’ll be coming back again to shop for our wedding bands in the future!
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May 2023 by Georgina Fung
Very happy with the results from Hollywood Diamond. We had an heirloom ring resized. Although there wasn't much material left to work with, they were still able to pull it off and clean it all up! Ended up buying the wedding bands too! Shows you how good customer service can come a long way. Although I only had Google search knowledge, Thach was very patient in showing and explaining to me the differences in rings. Will definitely go back for cleanings and would definitely recommend for anyone in the market right now.
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April 2023 by Daniil Molodkov
We had engagement and wedding rings made here and it's been nothing but a positive experience every single step of the way.Not only they were very patient, thorough and efficient, but also made sure to provide us with valuable advice on what we should concentrate on and what might not be that important.Ring shopping can be a weird experience and big places do nothing but misrepresent the quality of their wares and try to oversell. This place clearly cares about customer first and foremost and they will work with your budget, needs and wants.Huge recommend to anyone looking to make precisely what you have in mind and you'd be pleasantly surprised that making custom rings is not as luxurious as you might think especially considering the quality you get out of it at this place.
