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December 2023 by Joey Falco
Karekin is fantastic always a great help and always seems to find just what were looking for.i would definitely recommend as the customer service is amazing , great pricing and quality.
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November 2023 by Avi Martell
Excellent, knowledgeable service. Fantastic prices!!!!!
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November 2023 by Kimberly Ann O'Connor
My husband and I would like to give our deepest appreciation and gratitude to John and the whole Karen's Fine Jewelry family. We are always treated with such kindness and warmth when we go to Karen's. Recently, John created the most spectacular emerald engagement ring and wedding band for me and we adore it! Thank you for the incredible craftsmanship, the incredible service and the overall spectacular experience. We are so grateful and will continue to come to you for all of our jewelry needs.
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November 2023 by Victoria Hope
I got my engagement ring resized here and although it looked great when I left the store, when I got home I noticed a small black line and small dark marks where they cut the ring. When I went back to let them know and ask them to fix it, the girl behind the counter said there's nothing they can do. It's quite disappointing my very special brand new ring already has imperfections on it from not being handled with proper care.
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November 2023 by Nyat Tukabo
Had a great experience buying some rings from Sarahi! She was patient and informative. Definitely recommend.
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October 2023 by ana andrade
We had a good experience in the and good customer Service. Especially Juliana who was extremely nice and helped find us what we were looking for.
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October 2023 by Jr B.
Excellent service, very friendly staff. Very reasonable price for a watch band replacement. In-store selection was also very good.Located a short walk from a major TTC subway station. Easy to get to.
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July 2023 by Alex Almeida
Karen’s fine jewelry, was real helpful in finding me a good gift for a friend
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July 2023 by Cullum McConnell
I had a bad experience with this place. They have a no in-store refund policy that they don't tell you about and keep absolutely rigedly. I put down a $1000 deposit for a wedding ring, which is a huge amount of money that I could barely afford. Before I went ahead with it, I asked whether I could return it if my girlfriend didn't like it. The salesperson (the owner herself) assured me that I could and that there was nothing to worry about regarding the transaction. A couple weeks later, I decided to go with a ring from another store, having been given the impression that the deposit was refundable. When I went in to get my money back they informed me that it was not refundable, despite what I was lead to believe. The owner herself proudly told me in her 27 years of business she has never refunded a deposit, something she should instead be totally ashamed of. She said that businesses that don't do this can't survive, which means that to make a profit Karen's relies on taking customers' money while providing nothing in return. They not only over charges for poorly made jewelry (see other reviews), but clearly don't give a s*** about their clients. I understand that non-refundable deposits are not unheard of, but to not be transparent about it and then to not allow any exceptions regardless of the circumstances is just awful.
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July 2023 by Sebastien L-Ricard
? Spontaneous shopping for commitment rings with my girlfriend. ? Stopped by Karen's and found the perfect white gold bands for a very reasonable price! ??
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July 2023 by Rosimar Almeida
Thank you very much, great attendants, beautiful jewelry, I've been a customer for over 25 years, I'm surprised every time I go ka!
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July 2023 by Paul Paladino
Rip off terrible service 45 minutes to change 2 batteries and adjust lick 61 dollars don't shop there look elsewhere cheaper go to flea market 20 $ all in
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July 2023 by Fantaye Gatiso
I bought a gold bracelet. Good service. I had a good experience with them!
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July 2023 by Alicia Carneiro
great place to shop for jewelry. my parents have been coming her for 25+ years
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March 2023 by Irina Gorobets
Awesome assortment collection...amazing customer service and personal approach...custom work and design...great prices...family owned business...class respect acceptance friendliness going over and above ...attention to details...values all customers and meets any budget needs