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June 2024 by SS CC
Pretty bad customer service and extremely inefficient. Instead of taking notes on their customers files about how they would like to be paid, they insist on the customer calling monthly to indicate how they would like to be paid. The customer is responsible for everything and this store only provides four walls for the item to be stored.
If you are shopping for second hand items this is a good place to go as there are a variety of brands. I would advise going elsewhere if you are looking for high end/luxury designers.
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May 2024 by Daniela Bruce
Old world charm and fun racks of well curated selections. A pleasure to browse here and find treasures too!
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May 2024 by Krysta Naipaul Tom Wing
Very friendly and easy to shop
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September 2023 by Irena Koutcher
Item wise, they sometimes have good merch at reasonable prices. However, their staff are completely unprofessional and just plain inappropriate. Long story short, I'm 24 weeks pregnant and was told that I will have a big baby because my "belly is big". Yes, that's right. A stranger, not only commented on my body, but also predicted the size of my unborn child causing me quite a bit of anxiety. Now I'm afraid that I may have too much fluid or that my baby may indeed be too large for natural birth and I even measured myself since then. Obv googling does not make you worry less. Thank god, I have an appt coming up first week of September. Hoping everything is fine. Moreover, when I called them out on this, the 3 of them standing at the counter, did not even bother to say "I'm sorry". All I heard was "oh my" when I was walking away. I will never step my foot into this store and will tell everyone I know about these people.
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November 2022 by Farnoosh Brock
Beautiful store and mist friendly and knowledgeable staff who helped me so much patience today to pick out a few gorgeous pieces for my upcoming speaking gigs. I’ll be back every time I visit lovely Toronto.
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August 2022 by Andrea Rubas
I loved my shopping experience here. I went through every rack to make sure I'm not missing anything. They're very patient & helpful. I most especially loved Lilys assistance & humour. :)
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January 2022 by eve mechici
Fast, friendly service and very pleased with the clothing and accessories. Thank you!
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January 2022 by Cecilia Manicatide
The kind of clothing and the designers the store has at the reasonable prices ! The staff is very helpful and accommodating! The store is very nice and clean ! I would go back there anytime! Congratulations!
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December 2021 by Lisa Benvenuto
I have been going to L'Elegante for years. Living in the neighbourhood is dangerous as I seem to find something every time I visit. The staff are personal, friendly and knowledgeable. The selection of high end designer clothing is fantastic!
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December 2021 by Mada Petre
I had always a wonderful time shopping at l'Elegante. The quality of clothing/shoes/accessories is absolutely amazing. Besides that, the staff were committed to great service and were very friendly. The athmosphere was awsome. I strongly recommend.
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December 2021 by Rebecca Radu
Found a great variety of quality products with lovely staff that make up a welcoming and enjoyable atmosphere. On top of that, the store itself and the location is splendid!
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December 2021 by Claudia Petrescu
Very nice experience. The staff is friendly and helpful, you can find good deals, interesting and diverse merchandise.
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December 2021 by Alma Sarai
Lovely and efficient experience consigning with the boutique, and the team working there is well-organized. Beautiful merchandise as well!
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November 2021 by Rebecca
Found a great variety of quality products with lovely staff that make up a welcoming and enjoyable atmosphere. On top of that, the store itself and the location is splendid!
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July 2021 by Laura E.
This boutique has a totally unprofessional approach towards consigning which is deplorable and reflects poor business practices. A close friend was not advised which labels (apparently many) they DO NOT accept when making g her booking and so random was the range of rejections when she produced unworn Italian leather ankle boots (Ecco) that she left within 5 minutes. The shop is fusty, dusty, low-ceilinged and static-y AM radio buzzes through a boombox behind the counter. How much help do you need to browse racks of "gently worn" old lady garments?Lots of staff. Rejecting the fashion forward mainly euro-purchased items offered by my friend was perhaps reverse discrimination? Because there is no fashion here..just masses of tired , shapeless menopausal cast-offs.
