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December 2023 by Camila Rodriguez
Had a nice experience with the sales associates and ended up buying some boots for my mother
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November 2023 by Valeria Suing
Had a fantastic shopping experience at this location. The store was exceptionally well-organized, making it a breeze to find what I was looking for. Plus, the customer service was top-notch—friendly, attentive, and genuinely eager to help. Highly recommend checking them out!
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November 2023 by Nikhil S
Had a great experience and the customer service was amazing! The employee who helped me out was Emily and she gave me great advice.
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November 2023 by Jose Carvajal
Great staff, they answered all my questions and helped me pick the perfect boot for the winter
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September 2023 by Nick Bass
STAY AWAY FROM THIS PLACE!!!Absolutely the WORST customer service experience I have ever had!!! Overpriced branded stuff anyways. Save yourself the headache. If you like something you see in the store just look up the product online and buy it direct from the brand.
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July 2023 by Rich Nu
Nice selection here. Nicole and Vida helped me pick a bag out
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July 2023 by World Capper
Bought a little Herschel bag set here. Thanks to Nicole and the team for showing me around
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May 2023 by Hanan A
Kristina level of service is 10+, genuine with a smile always & extends honest & expert advice. The store may seem small yet it is well set-up & many styles & sizes are not an issue!
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March 2023 by Carol Rhodes
Hey Little Burgundy! Why do staff think it’s okay to chit chat with each other and pick apart my outfit I’m wearing in a different language. Guess what I speak that language so the joke is on them. Wow is all I have to say… PS: Make sure you the customer isn’t fluent in French before your decide to insult her weight.
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January 2023 by Lia
I’ve been contemplating writing this review for the past few days, but my experience at this particular store is not sitting well with me so I have no other choice but to share. I visited the location a couple of days ago and I noticed something… the sales associates were so quick to help the Caucasian customers, but when I asked for their assistance (to get a size or if I could see a bag on the top shelf) it was an issue—it was evident. I even caught the catty sales associates talking about me to each other as if I couldn’t hear them. They were unfriendly and basically just wanted to get me out. The service was distasteful, lazy and subpar. It’s a shame because I had my eye on three items, but such an experience made me leave the store empty handed.
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January 2023 by Britney Osei
Amazing service from Catherine! She is so insightful about all the shoes and has amazing customer service ! I definitely recommend her. She is the best - super kind!
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December 2022 by Alif Dharssi
Good service at this store.
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December 2022 by aileen santos
I visited the store looking for a pair of shoes and experienced baffling customer service from one of the female managers. I was taken aback when she rolled her eyes at me when I had just asked for a bigger size. I apologized for inconveniencing her but she just turned and walked away. After she came back she kissed her teeth at me and just went to the back of the store. I have never experienced this type of treatment before and I am deeply disappointed.
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December 2022 by Gabriel Erdelyi
Horrible customer service with Little Burgundy. Stay away and don't risk the inconvenience of their poor attitude towards their customers. Trying to deal with an issue on a pair of Uggs that prematurely wore out in just over 2 months and ZERO assistance from LB. ZERO. Even after they admit the soles wore out way too soon.
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December 2022 by V
This store isn’t the same anymore. Used to be one of my favourite shoe stores, but ever since management changed and sales rep. Noticed depending on the day, it would feel like they want to help you or on other days they don’t want to do anything.
