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March 2024 by Masaya Nagano
Longo's is an amusing place with a great selection of products. Furthermore, I was amazed by attractive layout and superbly clean display. The bottom of the fruit salad i bought was damaged, but it was delicious. If I didn't know where an item was , they and I was able to shop very efficiently. I really appreciated.
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February 2024 by Dina d
While checking out I noticed on several occasions I was charged more for an item than it said on the price tag underneath the item. Usually in a hurry I never brought it up.After it happened one too many times I finally brought it up to the manager (middle aged Italian guy). Instead of offering an apology or even listening to me he started to argue and get defensive. Not sure what kind of management training this guy has but anyone in customer facing positions, especially managers, should know how to treat their customers.I also heard all cashiers working there for years are kept as part time employees so they dont get benefits.I will no longer contribute my hard earned money to a corporation that takes advantage of their employees AND their customers.Please don't support cheating, unethical businesses run by aggressive, uneducated, crass and bullying male manager
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February 2024 by George
I am writing to express my deep concern about the unprofessional and rude behavior exhibited by an employee at your longos store. During my recent visit, I observed Alex at customer service treating cashiers in a manner that was both disrespectful and unacceptable.The older White lady Alex displayed a lack of courtesy, communication skills, and respect towards their colleagues. Such behavior not only creates a toxic work environment but also reflects poorly on Longos Family message.I believe that fostering a positive workplace culture is crucial for both employee well-being and overall business success. I trust that you will take appropriate action to address this matter and ensure that all employees are treated with the professionalism and respect they deserve.
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February 2024 by Brian Geller
Beautiful clean store, excellent food quality and shopping experience.
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January 2024 by Snehal Bhagwat
We have ordered a cake from the bakery, it was just so amazing, yummyyy. What we wanted as per the design and appearance wise too.....loved it♥️Guests were also very happy, they enjoyed it too Thank you
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January 2024 by Ali Reza Nikkhah
Lots of good stuff but I saw items 2 or 3 times more expensive than others compared, I know is crazy
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December 2023 by Kerwin Wong
Always well run and staff are friendly.
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December 2023 by Djana Daka
Great fresh products and lovely respectful staff.
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December 2023 by Karen
This store is definitely one of my favourites when it comes to grocery shopping. The staff is always friendly and eager to assist with anything I need. While I do wish that they accepted cash at their self-checkout kiosks, it's a great addition to the store. Overall, I really enjoy shopping here and it's always a pleasant experience.
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October 2023 by Langa Amin
Susan The Cake Baker Is Top Notch with her witted skills when it comes to designing and baking a cake. Her listening skills and passion in what she does makes her the best at making cakes. I had to write this because she would always make my daughters birthday cake then for the past 3 years she hadn’t and it’s been horrible. This year I called in and I asked when she’d be working came in on that day and said if you’re not going to make the cake am going elsewhere. I showed her some of the work from the past 3 years and yes it was disappointing. What I love about her is she knows the little details that make the cake look it’s best plus I feel like her baking makes the cake taste better. Good Job for passionately doing what you do under any circumstance that’s what makes you one of the unique ones!
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October 2023 by Gloria Papadakos
If you need catering meals this is the place to go. Amazing fresh and beautifully presented. Highly recommend. Wonderful staff.
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October 2023 by Dree Dee
Over the last few weeks, the produce has been lacking. I thought the issue was w the mangos or the organic Fuji apples but I was just in on Friday and picked up more produce...to slice into another apple that has met it's expiry date, was disturbing. This used to be the go to spot for my fruits and veg... smhAfter making contact w their head office, it's just best for me to go elsewhere because who keeps their grocery receipts? Anywho, I hope it improves for others...I will take a break from this store and location and frequent other stores in the area, we have plenty?
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October 2023 by Calvin L.
Although I cannot speak for all Longo’s locations, I can vouch for the York Mills store. This is a 5-Star location. It’s the type of store where, on the rare occasion of a defective product, the Manager was friendly on the phone, took down my info, offered product exchange no questions asked. Always fun to visit - it’s like a big train station.
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October 2023 by Melissa Singh
Purchased a Longos roasting chicken from this location for Thanksgiving. The meat in this chicken was terrible and to no fault of my own.I brined it over night, made a compound butter to go over top, cooked it to 160 and let it rest. I have cooked many chickens in my life, but none have turned out as this one. The meat was stringy and tough, completely inedible. Did some research online and some say it is due to growth hormones pumped into the chickens to make them larger.I will never be purchasing a Longos roasting chicken again. Our entire Thanksgiving chicken was trashed.
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October 2023 by Mehrak N.
I have been ordering turkey from Longos as long as they opened in our area at York Mills and Leslie and I have always gotten complementary cranberry sauce and gravy with my turkey. This year I noticed that they hasn't been any in my package and when I asked about it and explained to them that I have always gotten these two items with my turkey, they very rudely told me that there have never been the case. I am extremely disappointed with the way that they handled the situation and told me that next time I should order the whole package to get these items with. I have never expected this type of service with them and this will be the last time that I will order my turkey from them.
