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February 2024 by Cooper Zhao
Best store in TO
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February 2024 by Lee
Love this place. It caters a bit to a specific aesthetic, but what's wrong with that. Excellent spread of great brands that can be hard to find elsewhere. Store is great, prices can be anywhere from reasonable to very high, but it's always worth a look. My only complaint is the lighting in the change rooms is atrocious. Otherwise, it deserves your attention if you're in the market for something new and quality.
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November 2023 by Eric Cong
Bought this Alden from here, they have many Alden selections and price is good compare with stores in States
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November 2023 by Derrick
If there’s one thing Lost & Found gets right, it's their trendy collection of clothes and shoes. But that's where the positives end. The staff's 'too cool for school' attitude leaves much to be desired, bordering on unhelpful and unwelcoming.The highlight of my visit was a staff member promising a refund, only to completely forget his own words two days later. It's a special kind of talent to both assure and then deny a refund in the same breath. Spoiler alert: I walked away with store credit that I'd happily give away.So, if you’re in for just the fashion and don't mind the absence of any real customer service, this might be your place. Otherwise, steer clear!
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October 2023 by Amit rakoff bellman
Ordered some new footwear online for in-store pickup and the service was 11/10 the entire way through. From prompt email updates to lacing the shoes up for me in store so I could try them on and make sure they were everything I’d hoped they’d be (and they were).Johnathan (I think) was beyond friendly and really added that white glove touch to the entire experience.Not to mention the shop is gorgeous.
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October 2023 by Al F.
Purchased online so have no in store experience. The online experience was excellent and follow up emails promptly replied to! Free overnight shipping via UPS locally means I got my item within 36 hours of placing the order. Couldn’t ask for anything more. Shoutout to Jonathan for the great service! Will definitely drop by one day to look around as well!
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October 2023 by John Halet
The staff was kind, helpful, and knowledgeable, moreover the selection was incredible. Hands down my favorite shop in Toronto, I can’t recommend it enough.
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August 2023 by Sue Lawless
Super cool shop with the nicest owner and staff. Justin went out of his way to help us, and quite literally went the extra mile. Even finding us a fabulous restaurant for lunch. Five star plus service!
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August 2023 by Ann LeBlanc
Johnathon was so helpful! I had broken my foot and could not get to the store. It was very close to my anniversary and I was getting a bag from the store for my husband but was house bound and time restricted. He actually dropped it off to my home and was carefully covert so my husband would not catch on. The bag is awesome too!
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June 2023 by Alec B
Great store. Clothing, boots, shoes they got it all. Came to check out your Alden collection. Michael is the man. Recently open at this new location which is beautiful
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April 2023 by Alex Clarke (Alex UA6)
Made an order online for some new shoes and I couldn’t be any happier shipping was extremely fast website was super easy to use with many payment options. Also, I love the shoes so much I would buy a second pair.
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April 2023 by Steven Vuong
I love the variety of clothing and the styles that the store carries. I ordered from them online, and they were super helpful in answering any questions I had and included a personal thank-you note, which was super sweet.Definitely recommend the store to anyone looking for stylish, high-quality clothing. Can't wait to visit the shop in-person one day!
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April 2023 by Pat Ozols
Just the coolest store, sure it’s pricy but everything is top tier quality and sometimes the only place you can find rare stuff. Also the staff is very chill, even if you’re just perusing without thinking about spending money, they treat you with a lot of care and attention. Worth all your time and hard earned cash next time you’re on Ossington.
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March 2023 by Andy Chen
This is my third purchase from the lovely people of Lost & Found, just can't get enough of these 2 Pleat beams plus pants! Every order was swiftly processed and delivered within 5-7 business days to here in Vancouver :)I would definitely visit the store if I am ever in Toronto.
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March 2023 by Maya Z.
One of the best shopping experiences. Same day shipping, thank you card inside the box, amazing customer service! Thank you so much Lost & Found! Would give 10 stars
