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December 2023 by Megan Owens
Great store, Great associates! The Store Manager, Rob was extremely helpful and solved an issue for me that helped me with my renovation! Bought my appliances(3) off Moshin, he was fantastic! Susan White helped me find a great deal on a door knob I needed, and Gerry was so knowledgeable as well, gave great advice! It was an allround great experience!! Thank you!
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November 2023 by Denis Heroux
Kevin Cameron was able to help us find a specific plumbing part by getting it from the storage shelves above. He was courteous, knowledgeable & very helpful.
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September 2023 by Istvan Erdei
Twice they called me to get my online orders but unfortunately was not ready and spend roughly an hour each time. After that they called me as apologies and upgraded my Ego lawnmower without any cost. I did not ask but they did (over $400 dollar worth upgrades). I was super surprised and I really do appreciate that gesture.Never happened to me before at any stores Of course with or without any upgrades staff was polite and helpful (in my case Thyvia and Christelaine helped me), always found what I was looking for. Good and big store that's why I am a returning customer. Thank you
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September 2023 by Parker McLaurin
Went in to buy cut glass, found out they no longer provide this service.Interesting that companies complain about losing market share to online retailers and then reduce customer service at the same time.Suppose I'd just have to order it from online.In response to Lowe's response to my comment. Lowe's has removed the glass cutting machines from their store, helping would be to put the machines back, but its not profitable enough. Corporate dividends are more important than customer service.If Lowes wants to respond, don't send me some pre-written cookie cutter answer passing off the resolution to some automated line , please respond with an actual solution.
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September 2023 by Jazzifur McE
Had to return a mail box lock that was wrongly threaded and missing a piece. It was an easy process. They still don't have any replacements in stock yet.
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September 2023 by Bashar Hourani
Not the best Lowe's location. The workers are generally not knowledgeable about their stock, we had a question about how to install an item, the worker tried to explain but it seemed as if he was trying to learn as he was trying to explain it to us. After 20 minutes of this we eventually left. The prices are quite expensive as well. Now I know why the place is eerily empty (there were probably less than 15 people in the store while we were there). The only upside is that the location was very clean.
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September 2023 by Fernando Mancilla
Great experience at this location. The attention provided by Samin from Customer Service was specially helpful. His insight helped me find all the thing I required. Thanks alot
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July 2023 by A Team Originals
Great people to help. Lot of choice and variety. Lovely items. My go to place for home renovations.
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July 2023 by Mark K
Refrigerator section, worst customer service received. where as Best Buy, Bricks got excellent service. the old indian guy sitting in the desk, never came up or ask if we need any help. when asked about a specific fridge, answered like a fleet market outlet. No class, no soft skill, no basic human skill. Does Lows care about customers?
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June 2023 by snoopy snoops
Was waiting in the paint section with no assistance around. Lots of staff near the cash and exit area. Prices are a little higher and I was able to find the stock items I needed. Generally Lowes have some brands not available in other stores which may be a plus for those looking for something specific, where availability is more important than price.
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May 2023 by Kat Nap
Yesterday I went in and bought a new dryer. Last night when we went to disconnect the old dryer, it started working. Did 5 loads of laundry to make sure it was OK. This morning I attended the store and cancelled my order with no problem what so ever. Both Mohsin, the sales person and the gal working customer service at 8am were very professional and helpful.
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April 2023 by Iris Ahmed
Very friendly staff, I asked one of the associates at the self serve checkout about a product. She then directed me to the “Paint” department where the representative would know where it was. I asked the gentlemen in that department, and he walked me over to the aisle where they had it. I was in and out within 20 mins or less. Customer service 10/10 it’s rare to get this kind of service now a days.
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March 2023 by Hasan Kayani
Garden & DIY stuff needs fulfilment for sure under one ☝️ roof!A complete area for your home ? DIY shopping ?. You can get everything of your need from nail ?️???? ??⚒️?️⛏️ ? ⛓️ ?? ? ? to lumber . Everything at best available prices?.Great courteous customer service staff always very helpful! ?
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March 2023 by Tennessee Biswah
Writing this review for Derrick who works in the paint department. He was very helpful and kind. Helped with getting samples to test out for my first home. He very knowledgeable about the products and what would be best for the needs of each room. I’m only going to see him for any future paint needs! Would highly recommend! Thank you Derrick!
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March 2023 by Pais Latino
Great customer service. I needed to return a gift I made to my brother. It was quick and efficient. Tiffany was really knowledgeable and helpful. Thanks Lowe's for helping me out and training your staff properly.
